How to top up your account

Customers are required to pay a licence fee to download and print out any book from the system. In order for you to offer these items to your customers, you have to have the necessary number of credits in your account to buy the licence to print them, a cost that you then pass onto the customer that orders the document.

You can see how to top up your account in this video, or follow the step-by-step instructions below.

If you are logged in on the website, you will see a widget at the top of the screen that contains your name, your credit balance and the approximate value of your credit balance in your local currency.

If you want to top-up your account, simply click the “Top up” button.

You will be taken to the Top Up page. Using it is very easy.

Simply put in the amount of credits you want to buy (the page will automatically show you the value of those credits in your local currency), then choose your payment option (either ‘Bank Transfer’ or ‘Pay with a credit card’), and click the “Pay now” button.

Payment options

You have two methods of paying for Paperight credits:

• Bank transfer: You can use your normal online or telephone banking to make a bank transfer to our South African bank account. If you have chosen to pay by bank transfer, when you click “Pay now”, you will be redirected to a page on which you will find Paperight’s banking details. Simply deposit the amount of money required to buy the amount of credits you ordered into the Paperight account, and your balance will be updated as soon as we receive your payment. (Note: if you are not in South Africa, the bank fees for a bank transfer to us may be very expensive.)

• Pay with a credit card (processed by PayPal): If you have a credit or cheque card for your business, you can also use PayPal to pay for your credits. Simply select the “Pay with a credit card” option and you will be redirected to the PayPal website, which will guide you through an automatic, step-by-step online payment process.

Tip: In order to streamline the process for your customers when they order a Paperight document that requires a licence fee payment, it is recommended that you always have a positive credit balance available. This is especially true if you pay for credits via bank transfer, as bank transfers could take a few days to process. (This, of course, depends on how quickly your bank processes payments.)