Aspiring Product Manager with 4.5+ years across B2B SaaS support, technical operations, and customer-facing roles.
I don't just write PRDs, I ship the product. This GitHub is proof of work: live products I've built end-to-end using AI-assisted and vibe coding tools, alongside the PRDs and case studies behind them.
- Turn support and customer signal into shipped product decisions
- Build and ship full products using vibe coding platforms (Lovable, Replit, Base44) and AI-assisted development (Next.js, Supabase, Claude API)
- Understand how engineering teams work, having partnered directly with engineers on requirements, scoping, and delivery
- Write PRDs using Working Backwards, JTBD, RICE, MoSCoW, Kano, and MECE frameworks
| Project | What It Is | Links |
|---|---|---|
| Loopback | B2B SaaS Voice of Customer tool. Ingests support tickets and delivers AI-synthesized weekly digests via Slack and email. Auth, onboarding, dashboard, CSV upload, email delivery, all built end-to-end | Live Product · PRD |
| RouCN Storefront | Full D2C sneaker brand storefront: product drops, sizing, cart, waitlist, brand story | Live Site |
| Portfolio | Case studies, certifications, and PM framework write-ups | Live Site |
| GoHighLevel Product Teardown | Competitive moat analysis and feature audit of a real SaaS product | Live Site |
| Maropost Marketing Cloud Teardown | 9-section product teardown written from experience as Client Support Specialist, benchmarked against G2 and competitor data | Live Site |
| Project | What It Is |
|---|---|
| HighLevel AI Agent | AI agent for white-label clients: 30% ticket drop, 20% CSAT increase, shipped in 6 weeks |
| Maropost JetSend | Owned discovery through GA on a feature request workflow: 80+ tickets analyzed via MECE, JTBD interviews, requirements brief, shipped in 6 weeks, cited by 2 enterprise clients at renewal |
Vibe Coding / Build: Lovable · Replit · Base44 · Next.js · Supabase · Claude API · Resend Product: PRDs · Requirements Gathering · RICE · MoSCoW · Kano · JTBD · MECE Technical: SQL (working knowledge), Aha!, Mixpanel Support/Ops background: Ticket workflows, escalation handling, cross-functional coordination with engineering
Education: MBA, International Business Management, Amity University (2026)
LinkedIn · singhshiwal@gmail.com
Currently: Building Loopback and RouCN, actively looking for APM and PM roles.