add Password Reset link missing with Duo and PPE Client#914
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…icle Generated with AI Co-Authored-By: Claude Code <ai@netwrix.com>
…g-duo-and-ppe-client - Fix products field: password-reset → passwordreset - Add required kb tag - Fix title case: "installed" → "Installed" in frontmatter title - Fix sidebar_label to include "with" and align with title - Format bare Duo URL as a proper markdown link (Dale)
…ssing-duo-and-ppe-client - Expand Cause section with context on credential stack ordering and ProvidersWhitelist - Restructure Resolution steps with ordered uninstall/reinstall sub-bullets - Fix step numbering and NOTE placement - Fix subject-verb agreement in Cause
… callout docs/kb/passwordreset/portal-access-and-authentication/password-reset-link-missing-duo-and-ppe-client.md - Split Cause section into two paragraphs for readability - Moved IMPORTANT callout above reinstall bullet list in step 3 - Moved registry key block inside the IMPORTANT callout at end of article - Confirmed Duo instructions external link resolves correctly - Confirmed rendering in both light and dark mode
hilram7
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May 15, 2026
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KB Review
Files reviewed: 1
Changes applied
Vale / Derek:
- Fixed
productsfield frompassword-resettopasswordreset(invalid product ID) - Added missing
kbtag totagsfield
Dale:
- Rewrote "It is imperative to ensure" as "Ensure" (impersonal construction)
Proofread:
- Fixed sequential step numbering (gap after step 3)
- Fixed subject-verb agreement: "credential stacks are"
- Standardized sub-bullet indentation in step 1
- Split Cause section into two paragraphs for readability
- Upgraded NOTE to IMPORTANT and moved it above the reinstall bullet list in step 3 so readers see the Duo settings warning before proceeding
- Moved registry key block inside the IMPORTANT callout at the end of the article
- Confirmed Duo instructions external link resolves correctly
- Confirmed rendering in both light and dark mode
Local testing
- Dev server (
npm run start) — KB article rendered correctly; changes to Cause section, IMPORTANT callout placement, and registry block inside callout all confirmed visually - Pre-existing compilation errors in
docs/changetracker/8.1/integration/api/reference/are unrelated to this PR and did not affect the KB page
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Adding new KB article to Password Reset that covers a scenario when Duo MFA, Password Policy Enforcer Client and Password Reset Client are all installed in the environment.