Connect your Intercom workspace to Claude Code or Google Antigravity. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger.
- An Intercom workspace
- Claude Code or Google Antigravity installed
- Your Intercom workspace must be US-hosted (EU and AU support coming soon)
/plugin install intercom
Open Customizations → Plugins and install Intercom from Discover, or choose + Install from URL and enter https://github.com/intercom/claude-plugin-external.
Connecting to the Intercom MCP server requires signing in to your Intercom workspace through OAuth. In Antigravity, explicit skills are invoked without the intercom: prefix, for example /customer-360 jane@example.com.
| Skill | Invocation | Description |
|---|---|---|
| Intercom Analysis | Auto-triggered | Analyze conversations, find support patterns, investigate customer issues, and look up contacts. Triggers automatically when you ask about your Intercom data. |
| Install Messenger | /intercom:install-messenger [framework] |
Install the Intercom Messenger with secure JWT-based identity verification. Supports React, Next.js, Vue.js, and plain JavaScript. |
| Install CLI | /intercom:install-cli |
Install and authenticate the @intercom/cli command-line tool for shell access, scripting, and workspace provisioning. |
| Customer 360 | /intercom:customer-360 [email or company] |
Build a comprehensive customer profile with conversation history, account context, and interaction timeline. |
Analyze recent support trends:
Show me the most common topics in open conversations this week
Investigate a customer issue:
Look up all conversations from jane@example.com and summarize her issues
Build a customer profile:
/intercom:customer-360 jane@example.com
Install the Messenger:
/intercom:install-messenger react
Install the CLI:
/intercom:install-cli
Get conversation details:
Pull up conversation #12345 and show me the full thread
- Safe, read-only access — The plugin can search and retrieve data but cannot create, update, or delete conversations, contacts, or other Intercom objects. Your workspace data is never modified.
- US region only — Currently supports US-hosted Intercom workspaces. EU and Australia region support is planned.
- Rate limits — Search operations are subject to Intercom API rate limits. The MCP server handles throttling automatically.
- Intercom Developer Hub
- Intercom API Reference
- Intercom Messenger Setup Guide
- Claude Code Documentation
- Google Antigravity
MIT — see LICENSE for details.