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Describe the two AI attributes on 2.17 and Preview conversations by name - #736
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yasser-aboelgheit-intercom merged 3 commits intoOct 21, 2026
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Only "AI Topic and Subtopic" and "CX Score reasons" carry arrays, so name them as read-only properties instead of allowing the arrays for any key. Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
cathalging
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Oct 21, 2026
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
yasser-aboelgheit-intercom
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cathalging
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Why?
On a 2.17 or Preview conversation, only "AI Topic and Subtopic" and "CX Score reasons" come back as lists of objects, but the spec allows those lists as the value of any custom attribute. The docs website already describes the two by name, so the two references disagree.
How?
Names the two attributes as read-only lists on the 2.17 and Preview response schemas and gives each list item its own schema, matching the website copy. The request schema is unchanged.
Notes for reviewers
fern checkpasses with 0 errors.Generated with Claude Code