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Align cross-version reference details across repositories (2.13–2.17 and Preview) - #726
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…and Preview)
- Show channel in the POST /tickets response example in 2.14 to 2.17,
as the GET /tickets/{ticket_id} example already does.
- Write "Unix timestamp" in the six contacts_bulk_job timestamp
descriptions in 2.17, matching the other repository.
- Say in Preview that the activity log previous_state and new_state
fields carry enabled or disabled for IP allowlist changes, as 2.16
and 2.17 already do.
Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
markdennis22
marked this pull request as ready for review
October 14, 2026 14:25
cathalging
approved these changes
Oct 15, 2026
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Why?
The API reference on developers.intercom.com and this spec still differed in a few small places across 2.13 to 2.17 and Preview. The places are ticket
channelwording and examples, the 2.17 bulk contacts job timestamps, and the Preview activity log state fields.How?
channelto thePOST /ticketsresponse example in 2.14 to 2.17, because every ticket response on those versions includes it.contacts_bulk_jobtimestamp descriptions in 2.17.previous_stateandnew_statecarryenabledordisabledfor an IP allowlist change, as 2.16 and 2.17 already do.A companion PR makes the matching changes on the other side. Affects 2.14, 2.15, 2.16, 2.17 and Preview, and changes descriptions and examples only. No property, type or enum changes.
Notes for reviewers
Fern check: 0 errors and the same 313 warnings as main.
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