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Document Topics and CX Score reasons in a conversation's custom_attributes (Preview and 2.17) - #642

Merged

anubhav-intercom merged 8 commits into

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anubhav.bohidar/559299-ai-insights-custom-attributes

Oct 14, 2026

Merged

Document Topics and CX Score reasons in a conversation's custom_attributes (Preview and 2.17)#642
anubhav-intercom merged 8 commits into
mainfrom
anubhav.bohidar/559299-ai-insights-custom-attributes

Commits on Oct 12, 2026
- Document AI insights attributes in a conversation's custom_attributes
  
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  claude
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  5eb73ee
- Mark the AI insights attribute values as response-only
  
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  c380715
- Split custom_attributes into request and response variants
  
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  e7d5591
- Accept boolean and decimal custom attribute values
  
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  12c11d2
- Make custom_attributes_request description resource-generic
  
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  b3e5a88
- Use customer-facing feature names instead of 'AI insights'
  
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  fc70c4a
Commits on Oct 13, 2026
- Merge remote-tracking branch 'origin/main' into HEAD
  anubhav-intercom
  committed
  5c7393e
- Document AI Topic and Subtopic and CX Score reasons in 2.17 conversation custom_attributes
  
  anubhav-intercom
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  claude
  committed
  2c247df