@@ -12504,7 +12504,6 @@ paths:
1250412504 evaluated_at: 1734537760
1250512505 scorecards:
1250612506 - scorecard_id: '67890'
12507- scorecard_version_id: '67891'
1250812507 name: Standard QA Review
1250912508 scorecard_type: human
1251012509 passed: true
@@ -12534,9 +12533,6 @@ paths:
1253412533 value_label: Pass
1253512534 source: ai
1253612535 reasoning: The agent acknowledged the issue and resolved it within the same response.
12537- reason_ids:
12538- - '101'
12539- - '102'
1254012536 reasons:
1254112537 - name: Clear and concise
1254212538 - name: Empathetic tone
@@ -13224,7 +13220,6 @@ paths:
1322413220 evaluated_at: 1734537760
1322513221 scorecards:
1322613222 - scorecard_id: '67890'
13227- scorecard_version_id: '67891'
1322813223 name: Standard QA Review
1322913224 scorecard_type: human
1323013225 passed: true
@@ -13254,9 +13249,6 @@ paths:
1325413249 value_label: Pass
1325513250 source: ai
1325613251 reasoning: The agent acknowledged the issue and resolved it within the same response.
13257- reason_ids:
13258- - '101'
13259- - '102'
1326013252 reasons:
1326113253 - name: Clear and concise
1326213254 - name: Empathetic tone
@@ -13974,7 +13966,6 @@ paths:
1397413966 evaluated_at: 1734537760
1397513967 scorecards:
1397613968 - scorecard_id: '67890'
13977- scorecard_version_id: '67891'
1397813969 name: Standard QA Review
1397913970 scorecard_type: human
1398013971 passed: true
@@ -14004,9 +13995,6 @@ paths:
1400413995 value_label: Pass
1400513996 source: ai
1400613997 reasoning: The agent acknowledged the issue and resolved it within the same response.
14007- reason_ids:
14008- - '101'
14009- - '102'
1401013998 reasons:
1401113999 - name: Clear and concise
1401214000 - name: Empathetic tone
@@ -33665,10 +33653,6 @@ components:
3366533653 type: string
3366633654 description: The unique identifier of the scorecard definition.
3366733655 example: '67890'
33668- scorecard_version_id:
33669- type: string
33670- description: The unique identifier of the specific scorecard version that produced this result.
33671- example: '67891'
3367233656 name:
3367333657 type: string
3367433658 description: The name of the scorecard.
@@ -33865,18 +33849,9 @@ components:
3386533849 nullable: true
3386633850 description: A free-text explanation of the result.
3386733851 example: The agent acknowledged the issue and resolved it within the same response.
33868- reason_ids:
33869- type: array
33870- nullable: true
33871- description: Identifiers for structured reasons assigned to the result, if any.
33872- items:
33873- type: string
33874- example:
33875- - '101'
33876- - '102'
3387733852 reasons:
3387833853 type: array
33879- description: The names of the structured reasons in `reason_ids`, one entry per id, in the same order . Omitted when the result has no `reason_ids` .
33854+ description: The structured reasons chosen for this result . Omitted when none were chosen .
3388033855 items:
3388133856 "$ref": "#/components/schemas/conversation_scorecard_evaluator_reason"
3388233857 example:
@@ -33885,7 +33860,7 @@ components:
3388533860 other_text:
3388633861 type: string
3388733862 nullable: true
33888- description: Free-text entered by the reviewer to supplement or stand in for the structured `reason_ids ` — typically captured when the reviewer selects an "Other" option or adds a custom note. Null when not provided.
33863+ description: Free-text entered by the reviewer to supplement or stand in for the structured `reasons ` — typically captured when the reviewer selects an "Other" option or adds a custom note. Null when not provided.
3388933864 example: Agent acknowledged the issue but missed the follow-up question about billing.
3389033865 conversation_scorecard_evaluator_reason:
3389133866 title: Evaluator Reason
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