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Author: tr1ck3r

.github/ISSUE_TEMPLATE/report_a_bug.md

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+---
+name: Report a bug
+about: Let us know what isn't working right!
+
+---
+
+<!-- 
+  Please reserve GitHub issues for bug reports and feature requests. If you believe you have
+  identified a security issue, please notify the Venafi team by sending an email to 
+  opensource@venafi.com rather than by creating a GitHub issue for it.  Venafi takes security
+  very seriously.
+-->
+
+**PROBLEM SUMMARY**
+<!-- briefly explain the problem you encountered -->
+
+**STEPS TO REPRODUCE**
+<!-- detail exactly how to reproduce the problem -->
+
+**EXPECTED RESULTS**
+<!-- explain what you expected to happen when you performed the repro steps -->
+
+**ACTUAL RESULTS**
+<!-- explain what actually happened when you performed the repro steps; exact error messages and screenshots, if applicable -->
+
+**ENVIRONMENT DETAILS**
+<!-- tell us which version you are using for this solution and any other products involved (Venafi or other) -->
+
+**COMMENTS/WORKAROUNDS**
+<!-- anything else you think might be helpful for us to know about the problem -->

.github/ISSUE_TEMPLATE/request_a_feature.md

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+---
+name: Request a feature
+about: Tell us about your idea for improvement!
+
+---
+
+<!-- 
+  If you are a current Venafi customer please submit your suggestion using our Ideas Portal
+  at https://ideas.venafi.com rather than here.  The Venafi Ideas Portal is actively managed by
+  Venafi Product Managers and new ideas are generally reviewed on a weekly basis.
+-->
+
+**BUSINESS PROBLEM**
+<!-- explain the use case, how it relates to your job, and the business impact -->
+
+**PROPOSED SOLUTION**
+<!-- describe how you would solve the problem -->
+
+**CURRENT ALTERNATIVES**
+<!-- explain how you are solving the problem today in the absence of this enhancement -->
+
+**VENAFI EXPERIENCE**
+<!-- tell us how long you've been using Venafi products and how frequently you are using them -->