Create ask_a_question.md

Author: tr1ck3r

.github/ISSUE_TEMPLATE/ask_a_question.md

@@ -0,0 +1,15 @@
+---
+name: Ask a question
+about: How can we help you?
+
+---
+
+Please send your questions about setup and general usage to opensource@venafi.com rather
+than creating GitHub issues.
+
+The Venafi team is constantly monitoring the opensource@venafi.com inbox so you'll generally
+receive a faster response with more detail than if you were to post an issue here on GitHub.
+It also allows for you to share information that you might not be comfortable sharing in a
+public forum.
+
+Thanks!