Skip to content

Updated pricing page #1317

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
stephenvapiai merged 1 commit into from
Oct 13, 2026
Merged

Updated pricing page #1317

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
6 changes: 3 additions & 3 deletions fern/billing/manage-packages-and-add-ons.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
---
title: Manage Success Packages and add-ons
subtitle: Change your Success Package and buy capacity or compliance add-ons
description: Learn how to upgrade, downgrade, or remove a Success Package, and buy concurrent call line, organization, HIPAA, and data retention add-ons in the Vapi Dashboard.
description: Learn how to upgrade, downgrade, or remove a Success Package, and buy concurrent call line, organization, and HIPAA add-ons in the Vapi Dashboard.
slug: billing/manage-packages-and-add-ons
---

Expand Down Expand Up @@ -119,14 +119,14 @@ Review the recurring charge and effective date before confirming an add-on purch

## Buy compliance and data add-ons

Compliance and data add-ons change how Vapi handles data for a subscription. Options can include HIPAA compliance and extended data retention. HIPAA is available with any package.
Compliance and data add-ons change how Vapi handles data for an organization. HIPAA is available with any package.

<Steps>
<Step title="Open compliance and data add-ons">
Open the subscription's add-on settings and select **Change compliance & data add-ons**.
</Step>
<Step title="Choose the add-ons">
Enable **HIPAA compliance** and enter the signatory name and legal entity name. Vapi emails a Business Associate Agreement (BAA) to the recipient you enter. You can also enable **extended data retention**.
Enable **HIPAA compliance** and enter the signatory name and legal entity name. Vapi emails a Business Associate Agreement (BAA) to the recipient you enter.
</Step>
<Step title="Review and pay">
Review the summary and proceed to payment and confirm.
Expand Down
2 changes: 1 addition & 1 deletion fern/calls/call-concurrency.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -20,7 +20,7 @@ Call concurrency represents how many Vapi calls can be active at the same time.
Usage only or your Success Package determines how many concurrent call slots your subscription includes. When all slots are busy, you cannot start an outbound call or accept an inbound call until a slot becomes available. See [Pricing and Success Packages](/billing/pricing-and-success-packages#whats-included) for the included limits.

<Note>
Call concurrency is always measured at the subscription level. Organizations in the same subscription share its concurrency; under the legacy pay-as-you-go model, each organization has its own subscription and a separate limit.
Call concurrency is measured at the subscription level, and all organizations in a subscription share it. On legacy accounts, each organization has its own subscription, so each organization has its own limit of 10 included concurrent call lines. Legacy accounts can add more with [reserved concurrency](/billing/purchase-call-concurrency).
</Note>

<CardGroup cols={2}>
Expand Down
Loading