I transform complex operational data into clear metrics, automated reports, and actionable business insights.
- Data Analyst with 9.5+ years of overall professional experience and 3+ years focused on data analytics
- Experienced in operational analytics, KPI reporting, dashboard development, data validation, and process improvement
- Skilled in translating business requirements into SQL queries, reports, dashboards, and measurable performance indicators
- Currently based in India and open to relocation opportunities in Germany
- Interested in Data Analyst, Business Intelligence Analyst, and Reporting Analyst roles
| Area | Tools and Technologies |
|---|---|
| Data Analysis | SQL, Microsoft Excel, Data Validation, Trend Analysis |
| Data Visualization | Tableau, Power BI |
| Reporting | SSRS, Tableau Cloud, Operational and Executive Dashboards |
| Databases | Microsoft SQL Server, SSMS |
| Programming | Python for Data Analysis |
| Data Integration | SSIS, ETL Concepts |
| Version Control | Git, GitHub |
- KPI and operational performance reporting
- Average Handle Time and productivity analysis
- Turnaround Time and SLA measurement
- Business requirement analysis
- Dashboard design and development
- Report automation and optimization
- Data quality investigation and reconciliation
- Stakeholder communication and documentation
An end-to-end operational analytics portfolio project using a public-safe synthetic dataset with 1,800 completed work orders.
Tools: SQL Server, Tableau-ready data model, Microsoft Excel, Git and GitHub
Key features:
- Reusable SQL scripts for data loading, validation, KPI analysis, and dashboard reporting
- Analysis of productivity, billable hours, AHT, TAT, SLA, quality, and rework
- Formula-driven Excel validation workbook and KPI summary
- Tableau dashboard design specifications and calculated-field definitions
- Complete data dictionary, methodology, assumptions, and privacy documentation
View the complete project repository →
- Average Handle Time and Productivity Analysis
- Process Standardization Impact Study
- Global Headcount and Attrition Dashboard
- Advanced Power BI dashboard development
- Python for data cleaning, analysis, and automation
- Data storytelling and executive-level visualization
Open to Data Analyst, Business Intelligence Analyst, and Reporting Analyst opportunities in Germany.