|
| 1 | +<!-- 1. Choose **E-Sign → Bulk Mail**. |
| 2 | +2. Upload a `.csv` file or enter addresses manually. |
| 3 | +3. Each line or entry represents a separate document to be sent. |
| 4 | +4. Paste multiple addresses following the sample format provided. |
| 5 | +5. Choose expiry and reminder settings. |
| 6 | +6. Click **Send Bulk Mail**. |
| 7 | +
|
| 8 | +🖼️ *Screenshot Placeholder: Bulk mail upload view* --> |
| 9 | + |
| 10 | + |
| 11 | +<!-- ***************************************************************************************** --> |
| 12 | + |
| 13 | + |
| 14 | +# How to Send Bulk Mail in Doculan? |
| 15 | + |
| 16 | +This guide explains how to send **bulk e-sign documents** to multiple recipients at once. |
| 17 | +Bulk e-sign helps automate sending the same contract or form (like NDAs, consent forms, or offer letters) to many users simultaneously — each receiving their own personalized copy. |
| 18 | + |
| 19 | +--- |
| 20 | + |
| 21 | +## Overview |
| 22 | + |
| 23 | +In bulk mode: |
| 24 | +- One template or document is sent to **many recipients**. |
| 25 | +- Each recipient gets a **separate document** for signing. |
| 26 | +- You can import recipient details manually or via **CSV file**. |
| 27 | +- The system tracks each email independently and provides a complete audit trail. |
| 28 | + |
| 29 | +--- |
| 30 | + |
| 31 | +## Step 1 — Open the Bulk Mail Setup |
| 32 | + |
| 33 | +1. Go to your **Dashboard**. |
| 34 | +2. Locate the folder containing your e-sign-ready document. |
| 35 | +3. Click the **⋮ (three dots)** menu under the **Actions** column. |
| 36 | +4. Select **E-Sign** to open the configuration page. |
| 37 | +5. Click **Send Mail**, then choose the **Bulk Mail** option. |
| 38 | + |
| 39 | +--- |
| 40 | + |
| 41 | +## Step 2 — Prepare Your Document Fields |
| 42 | + |
| 43 | +Ensure the document has all the required **signature**, **text**, **date**, and **email** fields configured before bulk sending. |
| 44 | + |
| 45 | +> **Tip:** You can save a document as a **template** so that each bulk recipient gets an identical copy with predefined fields. |
| 46 | +
|
| 47 | +<!-- ### Field Configuration Checklist: |
| 48 | +- Signature Field |
| 49 | +- Name and Email Field |
| 50 | +- Date Field |
| 51 | +- Text Fields for form responses |
| 52 | +- “Save E-Sign” clicked before proceeding --> |
| 53 | + |
| 54 | +--- |
| 55 | + |
| 56 | +## Step 3 — Prepare Recipient Data |
| 57 | + |
| 58 | +You can add recipients in two ways: |
| 59 | +<!-- - **Option 1:** Upload a **CSV file** |
| 60 | +- **Option 2:** Enter manually into the text area --> |
| 61 | + |
| 62 | +--- |
| 63 | + |
| 64 | +### Option 1: Upload CSV File |
| 65 | + |
| 66 | +<details> |
| 67 | + <summary><b>Steps to Upload CSV File</b></summary> |
| 68 | + |
| 69 | +1. Click **Upload CSV File**. |
| 70 | +2. Choose a file from your computer that follows the required format. |
| 71 | +3. Doculan reads each row as one recipient. |
| 72 | +4. Verify the uploaded data in the preview table. |
| 73 | +5. Click **Validate** to ensure all email addresses are correctly formatted. |
| 74 | +</details> |
| 75 | + |
| 76 | +#### CSV File Format Example |
| 77 | + |
| 78 | +<p> |
| 79 | + <a href="files/Bulk_Mail_CSV_File.csv" target="_blank" |
| 80 | + style="display:inline-block; background-color:#007bff; color:white; padding:10px 20px; border-radius:6px; text-decoration:none;"> |
| 81 | + 📄 Download CSV Example |
| 82 | + </a> |
| 83 | +</p> |
| 84 | + |
| 85 | + |
| 86 | +<!-- <iframe src="files\Bulk_Mail_CSV_File.csv" |
| 87 | + style="width:100%; height:600px; border:2px solid black; border-radius:4px;"> |
| 88 | +</iframe> --> |
| 89 | + |
| 90 | + |
| 91 | +<!-- | Name | Email | Company | Role | |
| 92 | +|------|--------|----------|------| |
| 93 | +| John Doe | john@example.com | Virtualan | Manager | |
| 94 | +| Sarah Lee | sarah@example.com | Virtualan | HR | |
| 95 | +| Amit Patel | amit@example.com | Virtualan | Legal | --> |
| 96 | + |
| 97 | +**Each line = one recipient’s document** |
| 98 | +All the documents are generated and sent individually. |
| 99 | +</details> |
| 100 | + |
| 101 | +--- |
| 102 | + |
| 103 | +### Option 2: Enter Manually |
| 104 | + |
| 105 | +<details> |
| 106 | + <summary><b>Steps to Enter Recipients Manually</b></summary> |
| 107 | + |
| 108 | +1. In the **Recipients** text area, type details for each recipient. |
| 109 | +2. Follow the sample format provided on-screen. |
| 110 | +3. Press **Enter** or **Add Line** for each recipient. |
| 111 | +4. Each line represents one document to be sent. |
| 112 | + |
| 113 | +<!-- **Example:** |
| 114 | +John Doe, john@example.com |
| 115 | +Sarah Lee, sarah@example.com |
| 116 | +Amit Patel, amit@example.com |
| 117 | +
|
| 118 | +5. Click **Validate** to confirm all entries are correct. --> |
| 119 | +</details> |
| 120 | + |
| 121 | +<img src="images\Bulk_Mail_Manual_CSV.png" style="border:2px solid black; border-radius:4px; width:100%; max-width:800px;" alt="Screenshot for Document"> |
| 122 | + |
| 123 | +--- |
| 124 | + |
| 125 | +<!-- ## Step 4 — Generate Email Content (Using AI Assist or Manual) |
| 126 | +
|
| 127 | +You can create the email content in two ways: |
| 128 | +- Write manually |
| 129 | +- Use **AI Assist** to generate customized content |
| 130 | +
|
| 131 | +<details> |
| 132 | + <summary><b>Steps to Generate Email Using AI Assist</b></summary> |
| 133 | +
|
| 134 | +1. Click the **AI Assist** button. |
| 135 | +2. The AI chatbot will appear on the side panel. |
| 136 | +3. Provide a short prompt, e.g. |
| 137 | + *“Write an invitation email for document signing for our employee contract.”* |
| 138 | +4. The AI will auto-generate a professional message. |
| 139 | +5. Click **Insert to Email Body** to add it instantly. |
| 140 | +</details> |
| 141 | +
|
| 142 | +### Sample Email Template |
| 143 | +
|
| 144 | +Subject: Please Review and Sign the Document |
| 145 | +
|
| 146 | +Dear [Name], |
| 147 | +
|
| 148 | +You have been requested to review and sign the attached contract. |
| 149 | +Please click the document link below to proceed with your digital signature. |
| 150 | +
|
| 151 | +[Document Link] |
| 152 | +
|
| 153 | +Thank you, |
| 154 | +Virtualan Doculan Team |
| 155 | +
|
| 156 | +
|
| 157 | +--- --> |
| 158 | + |
| 159 | +<!-- ## Step 5 — Attach Document Link and Send |
| 160 | +
|
| 161 | +1. Drag and drop the **[Document Link]** placeholder into the email body. |
| 162 | +2. Review all the fields once again: |
| 163 | + - Recipients List |
| 164 | + - Subject |
| 165 | + - Email Body |
| 166 | + - Document Link |
| 167 | +3. Click **Send Bulk Mail**. |
| 168 | +
|
| 169 | +> Each recipient gets their **own document copy**, linked uniquely for secure signing. |
| 170 | +
|
| 171 | +--- --> |
| 172 | + |
| 173 | +<!-- ## Step 6 — Schedule Bulk Emails (Optional) |
| 174 | +
|
| 175 | +You can schedule the bulk emails to go out at a future date or time. |
| 176 | +
|
| 177 | +<details> |
| 178 | + <summary><b>Steps to Schedule a Bulk Mail</b></summary> |
| 179 | +
|
| 180 | +1. In the **Send Mail** window, enable **Schedule Mail**. |
| 181 | +2. Choose the desired **date and time**. |
| 182 | +3. Click **Confirm Schedule**. |
| 183 | +4. Doculan automatically sends all emails at the scheduled time. |
| 184 | +</details> |
| 185 | +
|
| 186 | +--- --> |
| 187 | + |
| 188 | +<!-- ## Step 7 — Set Expiry Date & Reminders |
| 189 | +
|
| 190 | +1. Under **Mail Settings**, set: |
| 191 | + - **Expiry Date:** The deadline for signing. |
| 192 | + - **Reminder Frequency:** How often to remind pending signers (daily, weekly, etc.). |
| 193 | +2. Click **Save Settings**. |
| 194 | +
|
| 195 | +This ensures signers receive follow-up reminders until the document is signed or expires. |
| 196 | +
|
| 197 | +--- --> |
| 198 | + |
| 199 | +## Step 8 — Track Bulk Document Status |
| 200 | + |
| 201 | +Once sent, return to your folder and click **Audit** on the corresponding bulk batch. |
| 202 | + |
| 203 | +You’ll see: |
| 204 | + |
| 205 | +| Column | Description | |
| 206 | +|---------|-------------| |
| 207 | +| **Name** | Recipient’s name | |
| 208 | +| **Email** | Email sent to | |
| 209 | +| **Status** | Sent / Opened / Signed / Declined / Expired | |
| 210 | +| **Last Modified** | Date of last action | |
| 211 | +| **Actions** | View / Resend / Cancel / Delete | |
| 212 | + |
| 213 | +- Sent time |
| 214 | +- Opened time |
| 215 | +- Signed time |
| 216 | +- Recipient’s IP & device info |
| 217 | +- Completed or declined status |
| 218 | + |
| 219 | +You can also export this data as a report for compliance records. |
| 220 | + |
| 221 | +--- |
| 222 | + |
| 223 | +<!-- ## Step 9 — Resend or Cancel Bulk Documents |
| 224 | +
|
| 225 | +| Action | Description | |
| 226 | +|--------|-------------| |
| 227 | +| **Resend** | Available only if the document has expired | |
| 228 | +| **Cancel** | Cancels pending requests for all unsent signers | |
| 229 | +| **Delete** | Permanently removes the record from bulk history | |
| 230 | +
|
| 231 | +--- --> |
| 232 | + |
| 233 | +<!-- ## Step 10 — Recipient Experience |
| 234 | +
|
| 235 | +Each recipient receives a **personalized email** with their own signing link. |
| 236 | +
|
| 237 | +Steps: |
| 238 | +1. Open the email and click the **document link**. |
| 239 | +2. Verify the **OTP** sent to their email. |
| 240 | +3. Fill in the required details. |
| 241 | +4. Click the **Signature Field** and choose: |
| 242 | + - **Type** |
| 243 | + - **Draw** |
| 244 | + - **Upload Image** |
| 245 | +5. Click **Submit** once done. |
| 246 | +
|
| 247 | +After signing: |
| 248 | +- The recipient gets a confirmation email. |
| 249 | +- The sender’s dashboard updates with **“Completed”** status. |
| 250 | +
|
| 251 | +--- --> |
| 252 | + |
| 253 | +<!-- ## Step 11 — Completion and Certification |
| 254 | +
|
| 255 | +When all recipients finish signing: |
| 256 | +- Each document gets an **SSL Certified** completion page. |
| 257 | +- The system generates a **Certificate of Completion** for each signer. |
| 258 | +- The sender can **download** all completed copies in bulk or individually. |
| 259 | +
|
| 260 | +> Every signed document is verifiable with an audit trail and timestamp logs. |
| 261 | +
|
| 262 | +--- --> |
| 263 | + |
| 264 | +<!-- ## Step 12 — Audit Trail Summary |
| 265 | +
|
| 266 | +Open **Order Trail** to see: |
| 267 | +- Sent time |
| 268 | +- Opened time |
| 269 | +- Signed time |
| 270 | +- Recipient’s IP & device info |
| 271 | +- Completed or declined status |
| 272 | +
|
| 273 | +You can also export this data as a report for compliance records. |
| 274 | +
|
| 275 | +--- --> |
| 276 | + |
| 277 | + **You’ve successfully sent a Bulk E-Sign Document!** |
| 278 | + |
| 279 | +Now, you can efficiently manage hundreds of contracts or forms using Doculan’s bulk automation and AI-assisted tools. |
| 280 | + |
| 281 | +© Doculan by [Virtualan Software](https://www.virtualan.io) |
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