@@ -56,14 +56,26 @@ faq:
     a: "AI agent risk is reduced through narrow permissions, deterministic policy checks, human approval, grounded context, input validation, complete run records, adversarial testing, and safe failure behavior."
   - q: "What are the most common AI agent examples?"
     a: "The most common AI agent examples include support triage, account research, content drafting, document intake, exception investigation, meeting preparation, and evidence-based routing."
+  - q: "What is an example of an AI agent in customer service?"
+    a: "A customer service AI agent can classify a ticket, retrieve approved knowledge, draft a response with source references, and send sensitive or uncertain cases to a human reviewer."
+  - q: "What is an example of an AI agent in sales?"
+    a: "A sales AI agent can prepare a source-linked account brief, identify missing qualification information, and propose meeting questions for a sales representative to review."
+  - q: "What is an example of an AI agent in marketing?"
+    a: "A marketing AI agent can convert an approved campaign brief into channel-specific drafts while flagging unsupported claims and requiring approval before distribution."
   - q: "What is an example of an AI agent in human resources?"
     a: "A human resources AI agent can organize application evidence against a predefined job rubric while leaving interview and employment decisions to accountable people."
+  - q: "What is an example of an AI agent in finance?"
+    a: "A finance AI agent can compare an invoice with its purchase order and receiving record, summarize mismatches, and route the evidence packet to an authorized reviewer."
   - q: "What is an example of an AI agent in legal operations?"
     a: "A legal operations AI agent can classify contract intake, identify missing information, and flag deviations from an approved clause library without replacing legal judgment."
   - q: "What is an example of an AI agent in procurement?"
     a: "A procurement AI agent can normalize supplier submissions into a source-linked requirements matrix while leaving shortlisting and award decisions to the evaluation team."
+  - q: "What is an example of an AI agent in IT?"
+    a: "An IT AI agent can summarize an incident timeline, retrieve the relevant runbook, and propose the next diagnostic check while requiring approval for disruptive actions."
   - q: "What is an example of an AI agent in software engineering?"
     a: "A software engineering AI agent can summarize a pull request, identify possible test gaps, and prepare review questions without bypassing repository protections or human review."
+  - q: "What is an example of an AI agent in healthcare?"
+    a: "A healthcare AI agent can prepare an authorized document-review or routing packet, but diagnosis, treatment, and other clinical decisions must remain with qualified professionals."
   - q: "What is an example of an AI agent in financial services?"
     a: "A financial services AI agent can assemble an investigation packet from authorized records while leaving account restrictions, filings, and customer-impacting actions to authorized reviewers."
   - q: "What tasks should AI agents not perform autonomously?"