docs: cleanup support/help/contact information

Author: Sam Harrison

CONTRIBUTING.md

@@ -190,9 +190,7 @@ Please run your code through:
 7. [Open a Pull Request](https://help.github.com/articles/using-pull-requests/)
     with a clear title and description against the `development` branch. All tests must be passing before we will review the PR.
 
-If you have any additional questions, please feel free to [email](mailto:dx@sendgrid.com) us or create an issue in this repo.
-
 <a name="code-reviews"></a>
 ## Code Reviews
 
-If you can, please look at open PRs and review them. Give feedback and help us merge these PRs much faster! If you don't know how, Github has some great <a href="https://help.github.com/articles/about-pull-request-reviews/">information on how to review a Pull Request.</a>
+If you can, please look at open PRs and review them. Give feedback and help us merge these PRs much faster! If you don't know how, Github has some great <a href="https://help.github.com/articles/about-pull-request-reviews/">information on how to review a Pull Request.</a>

README.md

@@ -107,9 +107,11 @@ Quick links:
 <a name="about"></a>
 # About
 
-ruby-http-client is guided and supported by the SendGrid [Developer Experience Team](mailto:dx@sendgrid.com).
+ruby-http-client is maintained and funded by Twilio SendGrid, Inc. The names and logos for ruby-http-client are trademarks of Twilio SendGrid, Inc.
 
-ruby-http-client is maintained and funded by SendGrid, Inc. The names and logos for ruby-http-client are trademarks of SendGrid, Inc.
+If you need help installing or using the library, please check the [Twilio SendGrid Support Help Center](https://support.sendgrid.com).
+
+If you've instead found a bug in the library or would like new features added, go ahead and open issues or pull requests against this repo!
 
 # License
 [The MIT License (MIT)](LICENSE.md)

first-timers.md

@@ -66,5 +66,3 @@ We label our issues according to their difficulty level. You can find easy ones
 
 7. [Open a Pull Request](https://help.github.com/articles/using-pull-requests/)
     with a clear title and description against the `master` branch. All tests must be passing before we will review the PR.
-
-If you have any additional questions, please feel free to [email](mailto:dx@sendgrid.com) us or create an issue in this repo.

ruby_http_client.gemspec

@@ -5,7 +5,7 @@ Gem::Specification.new do |spec|
   spec.name = 'ruby_http_client'
   spec.version = '3.5.0'
   spec.authors = ['Elmer Thomas']
-  spec.email = 'dx@sendgrid.com'
+  spec.email = 'help@twilio.com'
   spec.summary = 'A simple REST client'
   spec.description = 'Quickly and easily access any REST or REST-like API.'
   spec.homepage = 'http://github.com/sendgrid/ruby-http-client'