diff --git a/src/lib/api.ts b/src/lib/api.ts
index fa8a8dc..a36f67c 100644
--- a/src/lib/api.ts
+++ b/src/lib/api.ts
@@ -16,7 +16,7 @@ export const API_BASE: string = _apiUrl
 
 export interface MobileConnection {
   request_id: string
-  status: 'open' | 'claimed' | 'confirmed' | 'provisioning' | 'released' | 'rejected' | 'lapsed'
+  status: 'open' | 'claimed' | 'confirmed' | 'provisioning' | 'released' | 'rejected' | 'lapsed' | 'failed'
   vta_did: string
   operation: 'provision_vta' | 'grant_acl'
   expires_at: string
diff --git a/src/pages/portal/SessionPnmCard.tsx b/src/pages/portal/SessionPnmCard.tsx
index 4be8a49..208b380 100644
--- a/src/pages/portal/SessionPnmCard.tsx
+++ b/src/pages/portal/SessionPnmCard.tsx
@@ -252,6 +252,7 @@ export function SessionPnmCard({ sessionId, vtaDid, onVtaRestarted }: SessionPnm
   const automaticQr = method === 'automatic' && mobileRequest && ['open', 'lapsed'].includes(mobileRequest.status) &&
     mobileRequest.vta_did === vtaDid && hasCurrentMobileQr && mobileSynchronized && online ? mobileQrPayload.value : null
   const automaticMessage = mobileRequest?.status === 'rejected' ? 'That claim was rejected. The candidate key was not added.'
+    : mobileRequest?.status === 'failed' ? mobileRequest.error ?? 'The administrator key could not be added. Generate a new QR code and try again.'
     : !mobileRequest || hiddenMobileExpired ? 'Generate a QR code when you are ready.'
     : mobileRequest.status === 'released' ? 'The administrator key is installed. Keyring can redeem the VTA hand-over.'
     : mobileRequest.status === 'claimed' ? 'A Keyring claimed this link. Compare the code on both screens before continuing.'