docs: add github issue templates

Closes #51

- [x] Issue Templates
  - [x] bug report
  - [x] feature request
  - [x] config linking to discussions and github-ospo issues for overall issue filing
- [x] Update README linking to github-ospo repo issues for OSPO GitHub Actions issues as a whole (github/github-ospo#75)

Signed-off-by: jmeridth <jmeridth@gmail.com>

Author: jmeridth

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -0,0 +1,45 @@
+---
+name: Bug report
+description: Create a report to help us improve
+labels:
+  - bug
+body:
+  - type: textarea
+    attributes:
+      label: Describe the bug
+      description: A clear and concise description of what the bug is.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: To Reproduce
+      description: Steps to reproduce the behavior
+      placeholder: |
+        1. Go to '...'
+        2. Click on '....'
+        3. Scroll down to '....'
+        4. See error
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Expected behavior
+      description: A clear and concise description of what you expected to happen.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Screenshots
+      description: If applicable, add screenshots to help explain your problem.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Additional context
+      description: Add any other context about the problem here.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,9 @@
+blank_issues_enabled: false
+
+contact_links:
+  - name: Ask a question
+    url: https://github.com/github/automatic-contrib-prs/discussions/new
+    about: Ask a question or start a discussion
+  - name: GitHub OSPO GitHub Action Overall Issue
+    url: https://github.com/github/github-ospo/issues/new
+    about: File issue for multiple GitHub OSPO GitHub Actions

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -0,0 +1,35 @@
+---
+name: Feature request
+description: Suggest an idea for this project
+labels:
+  - enhancement
+body:
+  - type: textarea
+    attributes:
+      label: Is your feature request related to a problem?
+      description: A clear and concise description of what the problem is. Please describe.
+      placeholder: |
+        Ex. I'm always frustrated when [...]
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Describe the solution you'd like
+      description: A clear and concise description of what you want to happen.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Describe alternatives you've considered
+      description: A clear and concise description of any alternative solutions or features you've considered.
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Additional context
+      description: Add any other context or screenshots about the feature request here.
+    validations:
+      required: false

README.md

@@ -10,6 +10,14 @@ Automatically open a pull request for repositories that have no `CONTRIBUTING.md
 
 This code is for a GitHub Action that opens pull requests in the repositories that have a specified repository topic and also don't have a `CONTRIBUTING.md` file.
 
+## Support
+
+If you need support using this project or have questions about it, please [open up an issue in this repository](https://github.com/github/automatic-contrib-prs/issues). Requests made directly to GitHub staff or support team will be redirected here to open an issue. GitHub SLA's and support/services contracts do not apply to this repository.
+
+### OSPO GitHub Actions as a Whole
+
+All feedback regarding our GitHub Actions, as a whole, should be communicated through [issues on our github-ospo repository](https://github.com/github/github-ospo/issues/new).
+
 ## Why would someone do this
 
 It is desirable, for example, for all Open Source and InnerSource projects to have a `CONTRIBUTING.md` file that specifies for new contributors what the processes and procedures are for making a new contribution. This has been done in some large GitHub customers organizations.