Add a new customer-research skill covering:
- Analyzing existing research assets (video transcripts, survey results, support conversations, sales call notes)
- Digital watering hole research (Reddit, G2, forums, communities, review sites, blog posts)
- Synthesizing findings into insights, patterns, and themes
- Generating customer personas from research
- Sentiment analysis and VOC (voice of customer) extraction
Trigger phrases: 'customer research', 'ICP research', 'talk to customers', 'analyze transcripts', 'build personas', 'what do customers say', 'Reddit mining', 'G2 reviews', 'voice of customer', 'VOC'
Add a new
customer-researchskill covering:Trigger phrases: 'customer research', 'ICP research', 'talk to customers', 'analyze transcripts', 'build personas', 'what do customers say', 'Reddit mining', 'G2 reviews', 'voice of customer', 'VOC'