diff --git a/fern/billing/manage-packages-and-add-ons.mdx b/fern/billing/manage-packages-and-add-ons.mdx index 2f4374f26..229524906 100644 --- a/fern/billing/manage-packages-and-add-ons.mdx +++ b/fern/billing/manage-packages-and-add-ons.mdx @@ -1,7 +1,7 @@ --- title: Manage Success Packages and add-ons subtitle: Change your Success Package and buy capacity or compliance add-ons -description: Learn how to upgrade, downgrade, or remove a Success Package, and buy concurrent call line, organization, HIPAA, and data retention add-ons in the Vapi Dashboard. +description: Learn how to upgrade, downgrade, or remove a Success Package, and buy concurrent call line, organization, and HIPAA add-ons in the Vapi Dashboard. slug: billing/manage-packages-and-add-ons --- @@ -119,14 +119,14 @@ Review the recurring charge and effective date before confirming an add-on purch ## Buy compliance and data add-ons -Compliance and data add-ons change how Vapi handles data for a subscription. Options can include HIPAA compliance and extended data retention. HIPAA is available with any package. +Compliance and data add-ons change how Vapi handles data for an organization. HIPAA is available with any package. Open the subscription's add-on settings and select **Change compliance & data add-ons**. - Enable **HIPAA compliance** and enter the signatory name and legal entity name. Vapi emails a Business Associate Agreement (BAA) to the recipient you enter. You can also enable **extended data retention**. + Enable **HIPAA compliance** and enter the signatory name and legal entity name. Vapi emails a Business Associate Agreement (BAA) to the recipient you enter. Review the summary and proceed to payment and confirm. diff --git a/fern/calls/call-concurrency.mdx b/fern/calls/call-concurrency.mdx index d44c21cde..caa54d25e 100644 --- a/fern/calls/call-concurrency.mdx +++ b/fern/calls/call-concurrency.mdx @@ -20,7 +20,7 @@ Call concurrency represents how many Vapi calls can be active at the same time. Usage only or your Success Package determines how many concurrent call slots your subscription includes. When all slots are busy, you cannot start an outbound call or accept an inbound call until a slot becomes available. See [Pricing and Success Packages](/billing/pricing-and-success-packages#whats-included) for the included limits. -Call concurrency is always measured at the subscription level. Organizations in the same subscription share its concurrency; under the legacy pay-as-you-go model, each organization has its own subscription and a separate limit. +Call concurrency is measured at the subscription level, and all organizations in a subscription share it. On legacy accounts, each organization has its own subscription, so each organization has its own limit of 10 included concurrent call lines. Legacy accounts can add more with [reserved concurrency](/billing/purchase-call-concurrency).