diff --git a/astro.config.mjs b/astro.config.mjs
index 9026bab..308688f 100644
--- a/astro.config.mjs
+++ b/astro.config.mjs
@@ -163,6 +163,8 @@ export default defineConfig({
         SocialIcons: './src/components/NavLinks.astro',
         // Cycling theme toggle (auto → light → dark) instead of the dropdown.
         ThemeSelect: './src/components/ThemeSelect.astro',
+        // Wraps the built-in footer to add RCC / NIF / AIS attribution.
+        Footer: './src/components/Footer.astro',
       },
       // Single axis: every group is a task, ordered the way a new user meets
       // them. Labels are free to change; slugs are not, since the legacy
diff --git a/package-lock.json b/package-lock.json
index 994b12c..d3266c8 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -5287,9 +5287,9 @@
       "license": "MIT"
     },
     "node_modules/nanoid": {
-      "version": "3.3.17",
-      "resolved": "https://registry.npmjs.org/nanoid/-/nanoid-3.3.17.tgz",
-      "integrity": "sha512-xQLf0A3HOMlgHq0n247/LRuAOYmB7dXJ/DvAxGvsSBij45XtBSmQycu+F8ODbHwns/XyFZagyL1+J0Offw1E0g==",
+      "version": "3.3.18",
+      "resolved": "https://registry.npmjs.org/nanoid/-/nanoid-3.3.18.tgz",
+      "integrity": "sha512-DTg4MJbGMWkfi6VZFdNt2/caMbQy4Ou+Op/hJQvGEWcnVfoA1QA+xzRKAzw9jD6+GVOOeYr/mIcuDSdug6F6+w==",
       "funding": [
         {
           "type": "github",
diff --git a/src/components/Footer.astro b/src/components/Footer.astro
new file mode 100644
index 0000000..fc43a01
--- /dev/null
+++ b/src/components/Footer.astro
@@ -0,0 +1,39 @@
+---
+// Wraps Starlight's own footer rather than replacing it, so Pagination,
+// EditLink and LastUpdated are preserved. Renders on splash pages too.
+import Default from '@astrojs/starlight/components/Footer.astro';
+---
+
+<Default><slot /></Default>
+
+<div class="site-footer">
+  <p class="site-footer__attribution">
+    {/* Kept on one line per clause: Astro strips whitespace where a line break
+        sits next to an element, which silently joins words. */}
+    UQ XNAT is operated by the <a href="https://rcc.uq.edu.au" target="_blank" rel="noopener noreferrer">Research Computing Centre</a> at <a href="https://uq.edu.au" target="_blank" rel="noopener noreferrer">The University of Queensland</a>, as part of the <a href="https://anif.org.au" target="_blank" rel="noopener noreferrer">National Imaging Facility</a> and the <a href="https://australian-imaging-service.github.io" target="_blank" rel="noopener noreferrer">Australian Imaging Service</a>.
+  </p>
+</div>
+
+<style>
+  .site-footer {
+    margin-top: var(--xnat-space-5);
+    padding-top: var(--xnat-space-5);
+    border-top: 1px solid var(--sl-color-hairline-light);
+    font-size: var(--sl-text-sm);
+    color: var(--sl-color-gray-3);
+  }
+  .site-footer__attribution {
+    margin: 0;
+    text-align: center;
+    text-wrap: balance;
+  }
+  .site-footer__attribution a {
+    color: var(--sl-color-gray-2);
+    font-weight: 600;
+    text-decoration: underline;
+    text-underline-offset: 0.2em;
+  }
+  .site-footer__attribution a:hover {
+    color: var(--sl-color-text-accent);
+  }
+</style>
diff --git a/src/components/NavLinks.astro b/src/components/NavLinks.astro
index c2e3a5d..880d92d 100644
--- a/src/components/NavLinks.astro
+++ b/src/components/NavLinks.astro
@@ -12,12 +12,12 @@
     </svg>
     <span>Link to XNAT</span>
   </a>
-  <a href="mailto:rcc-support@uq.edu.au">
+  <a href="/support">
     <svg aria-hidden="true" width="15" height="15" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round">
       <path d="M4 4h16a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H4a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2z"></path>
       <polyline points="22,6 12,13 2,6"></polyline>
     </svg>
-    <span>Support Ticket</span>
+    <span>Get support</span>
   </a>
 </nav>
 
diff --git a/src/content/docs/index.mdx b/src/content/docs/index.mdx
index ff7e108..e1d90d5 100644
--- a/src/content/docs/index.mdx
+++ b/src/content/docs/index.mdx
@@ -28,5 +28,4 @@ import HomeFeatures from '@components/HomeFeatures.astro';
     <a href="https://opex.xnat.rcc.uq.edu.au">opex.xnat.rcc.uq.edu.au</a>
     <a href="https://irc5.xnat.rcc.uq.edu.au">irc5.xnat.rcc.uq.edu.au</a>
   </p>
-  <p class="home-links__ais"><a href="https://australian-imaging-service.github.io">Learn more about the Australian Imaging Service →</a></p>
 </div>
diff --git a/src/content/docs/support.mdx b/src/content/docs/support.mdx
new file mode 100644
index 0000000..a5aad52
--- /dev/null
+++ b/src/content/docs/support.mdx
@@ -0,0 +1,44 @@
+---
+title: Get support
+description: How to contact RCC support about UQ XNAT, and what to include so your request can be actioned quickly
+---
+
+import RequestEmailForm from '@components/RequestEmailForm.astro';
+
+Before contacting support, it is worth checking the guides — the most common
+questions have their own pages:
+
+- [I cannot see my project](/user-guides/using-xnat/projects/your-project)
+- [My upload has not appeared](/user-guides/managing-data/uploading-data/prearchive)
+- [I have run out of storage](/user-guides/using-xnat/projects/request-storage)
+
+## Contacting RCC support
+
+Email `rcc-support@uq.edu.au`. Fill in the form below and copy the result into
+your mail client.
+
+<RequestEmailForm
+  fields={[
+    { id: 'summary', label: 'What do you need help with?', placeholder: 'e.g. Cannot upload to project Q1234' },
+    { id: 'project', label: 'XNAT project name', placeholder: 'e.g. Q1234', required: false },
+  ]}
+  subject="UQ XNAT: {summary}"
+  body={"Hello RCC support,\n\n{summary}\n\nXNAT project: {project}\n\nWhat I did:\n\nWhat I expected:\n\nWhat happened instead:\n\nThank you"}
+/>
+
+## What to include
+
+The more of this you provide, the less back and forth:
+
+- The **XNAT project name**, and the subject or session if it is specific to one
+- **What you did**, step by step, and what you expected to happen
+- **What happened instead**, including the exact wording of any error
+- A **screenshot** if the problem is visible on screen — with no patient
+  identifiers in it
+- Whether it worked before, and roughly when it stopped
+
+## Data acquired at a facility
+
+If your question is about data acquired at HIRF, CAI or TRI — whether a session
+has been sent, or when a project will be created — contact the facility that
+acquired it. They can see the acquisition side, which RCC cannot.
diff --git a/src/styles/components.css b/src/styles/components.css
index 51bd6b4..9f6d071 100644
--- a/src/styles/components.css
+++ b/src/styles/components.css
@@ -19,10 +19,6 @@
 .home-links__repos a {
   margin: 0 0.6rem;
 }
-.home-links__ais {
-  margin-top: var(--xnat-space-5) !important;
-  font-size: var(--sl-text-sm);
-}
 
 /* Sidebar: keep only the top-level headers bold/large. Normalise every nested
    expandable group label so it matches the plain single-page links beside it.