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<?xml version="1.0" encoding="utf-8" ?>
<otobo_package version="1.1">
<Name>FAQ</Name>
<Version>0.0.0</Version>
<Framework>11.1.x</Framework>
<Vendor>Rother OSS GmbH</Vendor>
<URL>https://otobo.io/</URL>
<License>GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007</License>
<Description Lang="en">The FAQ/knowledge base.</Description>
<Description Lang="de">Die FAQ-/Wissensdatenbank.</Description>
<Description Lang="hu">A GyIK/tudásbázis csomag.</Description>
<Filelist>
<File Permission="770" Location="bin/cgi-bin/faq.pl" />
<File Permission="770" Location="bin/fcgi-bin/faq.fpl" />
<File Permission="660" Location="doc/faq-database.png" />
<File Permission="660" Location="Kernel/Config/Files/XML/FAQ.xml" />
<File Permission="660" Location="Kernel/cpan-lib/XML/RSS/SimpleGen.pm" />
<File Permission="660" Location="Kernel/GenericInterface/Invoker/Elasticsearch/FAQManagement.pm" />
<File Permission="660" Location="Kernel/GenericInterface/Operation/FAQ/PublicCategoryList.pm" />
<File Permission="660" Location="Kernel/GenericInterface/Operation/FAQ/LanguageList.pm" />
<File Permission="660" Location="Kernel/GenericInterface/Operation/FAQ/PublicFAQSearch.pm" />
<File Permission="660" Location="Kernel/GenericInterface/Operation/FAQ/PublicFAQGet.pm" />
<File Permission="660" Location="Kernel/Language/da_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/de_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/en_GB_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/es_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/es_MX_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/fa_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/fi_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/fr_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/hu_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/id_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/it_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/ja_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/ms_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/nb_NO_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/nl_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/pl_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/pt_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/pt_BR_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/ru_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/sr_Cyrl_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/sr_Latn_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/sv_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/sw_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/th_TH_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/uk_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/zh_CN_FAQ.pm" />
<File Permission="660" Location="Kernel/Language/zh_TW_FAQ.pm" />
<File Permission="660" Location="Kernel/Modules/AgentFAQAdd.pm" />
<File Permission="660" Location="Kernel/Modules/AgentFAQCategory.pm" />
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<File Permission="660" Location="Kernel/Modules/AgentFAQEdit.pm" />
<File Permission="660" Location="Kernel/Modules/AgentFAQExplorer.pm" />
<File Permission="660" Location="Kernel/Modules/AgentFAQHistory.pm" />
<File Permission="660" Location="Kernel/Modules/AgentFAQJournal.pm" />
<File Permission="660" Location="Kernel/Modules/AgentFAQLanguage.pm" />
<File Permission="660" Location="Kernel/Modules/AgentFAQPrint.pm" />
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<File Permission="660" Location="Kernel/Modules/AgentFAQRichText.pm" />
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<File Permission="660" Location="Kernel/Modules/AgentFAQSearchSmall.pm" />
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<File Permission="660" Location="Kernel/Modules/CustomerFAQPrint.pm" />
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<File Permission="660" Location="Kernel/Modules/CustomerFAQSearch.pm" />
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<File Permission="660" Location="Kernel/Modules/PublicFAQRSS.pm" />
<File Permission="660" Location="Kernel/Modules/PublicFAQSearch.pm" />
<File Permission="660" Location="Kernel/Modules/PublicFAQZoom.pm" />
<File Permission="660" Location="Kernel/Output/HTML/Dashboard/FAQ.pm" />
<File Permission="660" Location="Kernel/Output/HTML/Elasticsearch/ElasticsearchFAQGeneric.pm" />
<File Permission="660" Location="Kernel/Output/HTML/FAQJournalOverview/Small.pm" />
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<File Permission="660" Location="Kernel/Output/HTML/FAQMenu/Delete.pm" />
<File Permission="660" Location="Kernel/Output/HTML/FAQOverview/Small.pm" />
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<File Permission="660" Location="Kernel/Output/HTML/HeaderMeta/CustomerFAQSearch.pm" />
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<File Permission="660" Location="Kernel/Output/HTML/Layout/FAQ.pm" />
<File Permission="660" Location="Kernel/Output/HTML/LinkObject/FAQ.pm" />
<File Permission="660" Location="Kernel/Output/HTML/FilterElementPost/FAQ.pm" />
<File Permission="660" Location="Kernel/Output/HTML/FilterElementPost/FAQCustomerRelatedArticles.pm" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQAdd.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentDashboardFAQOverview.tt" />
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<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQDelete.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQEdit.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQExplorer.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQHistory.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQJournalOverviewSmall.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQLanguage.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQOverviewNavBar.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQOverviewSmall.tt" />
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<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQSearchOpenSearchDescriptionFAQNumber.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQSearchOpenSearchDescriptionFulltext.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQSearchSmall.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQZoom.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQZoomSmall.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/AgentFAQRelatedArticles.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/CustomerFAQExplorer.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/CustomerFAQRelatedArticles.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/CustomerFAQSearch.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/CustomerFAQSearchOpenSearchDescriptionFAQNumber.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/CustomerFAQSearchOpenSearchDescriptionFullText.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/CustomerFAQSearchResultShort.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/CustomerFAQZoom.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/PublicFAQExplorer.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/PublicFAQSearch.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/PublicFAQSearchOpenSearchDescriptionFAQNumber.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/PublicFAQSearchOpenSearchDescriptionFullText.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/PublicFAQSearchResultShort.tt" />
<File Permission="660" Location="Kernel/Output/HTML/Templates/Standard/PublicFAQZoom.tt" />
<File Permission="660" Location="Kernel/System/Console/Command/Admin/FAQ/Import.pm" />
<File Permission="660" Location="Kernel/System/Console/Command/Maint/FAQ/ContentTypeSet.pm" />
<File Permission="660" Location="Kernel/System/DynamicField/Driver/FAQ.pm" />
<File Permission="660" Location="Kernel/System/DynamicField/ObjectType/FAQ.pm" />
<File Permission="660" Location="Kernel/System/FAQ/Category.pm" />
<File Permission="660" Location="Kernel/System/FAQ/Language.pm" />
<File Permission="660" Location="Kernel/System/FAQ/RelatedArticle.pm" />
<File Permission="660" Location="Kernel/System/FAQ/State.pm" />
<File Permission="660" Location="Kernel/System/FAQ/Vote.pm" />
<File Permission="660" Location="Kernel/System/FAQ.pm" />
<File Permission="660" Location="Kernel/System/FAQSearch.pm" />
<File Permission="660" Location="Kernel/System/LinkObject/FAQ.pm" />
<File Permission="660" Location="Kernel/System/Stats/Static/FAQAccess.pm" />
<File Permission="660" Location="scripts/test/Console/Command/Admin/FAQ/Import.t" />
<File Permission="660" Location="scripts/webservices/GenericFAQConnectorREST.yml" />
<File Permission="660" Location="scripts/webservices/GenericFAQConnectorSOAP.yml" />
<File Permission="660" Location="scripts/test/Console/Command/Maint/FAQ/ContentTypeSet.t" />
<File Permission="660" Location="scripts/test/DynamicField/ObjectType/FAQ/ObjectDataGet.t" />
<File Permission="660" Location="scripts/test/FAQSearch/InConditionGet.t" />
<File Permission="660" Location="scripts/test/FAQ.t" />
<File Permission="660" Location="scripts/test/FAQSearch.t" />
<File Permission="660" Location="scripts/test/FAQ/RelatedArticle.t" />
<File Permission="660" Location="scripts/test/FAQ/Category/AgentCategorySearch.t" />
<File Permission="660" Location="scripts/test/FAQ/Category/CategoryAdd.t" />
<File Permission="660" Location="scripts/test/FAQ/UpgradeLowerThan5092.t" />
<File Permission="660" Location="scripts/test/FAQ/Category/CheckCategoryUserPermission.t" />
<File Permission="660" Location="scripts/test/GenericInterface/FAQConnector.t" />
<File Permission="660" Location="scripts/test/sample/FAQ-Test1.doc" />
<File Permission="660" Location="scripts/test/sample/FAQ-Test1.pdf" />
<File Permission="660" Location="scripts/test/sample/FAQ.csv" />
<File Permission="660" Location="scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.bin" />
<File Permission="660" Location="scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.txt" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQAdd.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQCategory.t" />
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<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQEdit.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQExplorer.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQHistory.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQJournal.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQLanguage.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQLinkObject.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQPrint.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQSearch.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/AgentFAQZoom.t" />
<File Permission="660" Location="scripts/test/Selenium/Agent/FAQ/RelatedArticles.t" />
<File Permission="660" Location="scripts/test/Selenium/Customer/CustomerFAQExplorer.t" />
<File Permission="660" Location="scripts/test/Selenium/Customer/CustomerFAQPrint.t" />
<File Permission="660" Location="scripts/test/Selenium/Customer/CustomerFAQSearch.t" />
<File Permission="660" Location="scripts/test/Selenium/Customer/CustomerFAQZoom.t" />
<File Permission="660" Location="scripts/test/Selenium/Customer/FAQ/RelatedArticles.t" />
<File Permission="660" Location="scripts/test/Selenium/Public/PublicFAQExplorer.t" />
<File Permission="660" Location="scripts/test/Selenium/Public/PublicFAQPrint.t" />
<File Permission="660" Location="scripts/test/Selenium/Public/PublicFAQRSS.t" />
<File Permission="660" Location="scripts/test/Selenium/Public/PublicFAQSearch.t" />
<File Permission="660" Location="scripts/test/Selenium/Public/PublicFAQZoom.t" />
<File Permission="660" Location="scripts/test/Selenium/Output/Dashboard/FAQ.t" />
<File Permission="660" Location="scripts/test/Selenium/Output/FAQJournalOverview/Small.t" />
<File Permission="660" Location="scripts/test/Selenium/Output/FAQMenu/Generic.t" />
<File Permission="660" Location="scripts/test/Selenium/Output/FAQOverview/Small.t" />
<File Permission="660" Location="scripts/test/Selenium/Output/HeaderMeta/AgentFAQSearch.t" />
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<File Permission="660" Location="var/packagesetup/FAQ.pm" />
<File Permission="660" Location="var/stats/FAQ-FAQAccess.xml" />
<File Permission="660" Location="doc/en/FAQ.pdf" />
</Filelist>
<DatabaseInstall Type="post">
<TableCreate Name="faq_language">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="SMALLINT"></Column>
<Column Name="name" Required="true" Size="200" Type="VARCHAR"></Column>
<Unique Name="faq_language_name">
<UniqueColumn Name="name"></UniqueColumn>
</Unique>
</TableCreate>
<Insert Type="post" Table="faq_language">
<Data Key="name" Type="Quote">en</Data>
</Insert>
<Insert Type="post" Table="faq_language">
<Data Key="name" Type="Quote">de</Data>
</Insert>
<TableCreate Name="faq_state_type">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="SMALLINT"></Column>
<Column Name="name" Required="true" Size="200" Type="VARCHAR"></Column>
<Unique Name="faq_state_type_name">
<UniqueColumn Name="name"></UniqueColumn>
</Unique>
</TableCreate>
<Insert Type="post" Table="faq_state_type">
<Data Key="name" Translatable="1" Type="Quote">internal</Data>
</Insert>
<Insert Type="post" Table="faq_state_type">
<Data Key="name" Translatable="1" Type="Quote">external</Data>
</Insert>
<Insert Type="post" Table="faq_state_type">
<Data Key="name" Translatable="1" Type="Quote">public</Data>
</Insert>
<TableCreate Name="faq_state">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="SMALLINT"></Column>
<Column Name="name" Required="true" Size="200" Type="VARCHAR"></Column>
<Column Name="type_id" Required="true" Type="INTEGER"></Column>
<Unique Name="faq_state_name">
<UniqueColumn Name="name"></UniqueColumn>
</Unique>
<Index Name="faq_state_type_id">
<IndexColumn Name="type_id">
</IndexColumn>
</Index>
</TableCreate>
<!-- FAQ service -->
<TableCreate Name="faq_service">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="INTEGER"></Column>
<Column Name="name" Required="true" Size="200" Type="VARCHAR"></Column>
<Column Name="service_id" Required="true" Type="INTEGER"></Column>
<Column Name="item_id" Required="true" Type="INTEGER"></Column>
<Index Name="faq_service_id">
<IndexColumn Name="service_id">
</IndexColumn>
</Index>
</TableCreate>
<!-- eo FAQ service -->
<TableCreate Name="faq_category">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="INTEGER"></Column>
<Column Name="parent_id" Required="true" Type="INTEGER"></Column>
<Column Name="name" Required="true" Size="200" Type="VARCHAR"></Column>
<Column Name="comments" Required="false" Size="200" Type="VARCHAR"></Column>
<Column Name="valid_id" Required="true" Type="SMALLINT"></Column>
<Column Name="created" Required="true" Type="DATE"></Column>
<Column Name="created_by" Required="true" Type="INTEGER"></Column>
<Column Name="changed" Required="true" Type="DATE"></Column>
<Column Name="changed_by" Required="true" Type="INTEGER"></Column>
<Index Name="faq_category_parent_id">
<IndexColumn Name="parent_id">
</IndexColumn>
</Index>
<Index Name="faq_category_name">
<IndexColumn Name="name">
</IndexColumn>
</Index>
<Index Name="faq_category_valid_id">
<IndexColumn Name="valid_id">
</IndexColumn>
</Index>
<ForeignKey ForeignTable="valid">
<Reference Foreign="id" Local="valid_id">
</Reference>
</ForeignKey>
</TableCreate>
<Insert Type="post" Table="faq_category">
<Data Key="name" Type="Quote">Misc</Data>
<Data Key="comments" Type="Quote">Misc Comment</Data>
<Data Key="valid_id">1</Data>
<Data Key="created">current_timestamp</Data>
<Data Key="created_by">1</Data>
<Data Key="changed">current_timestamp</Data>
<Data Key="changed_by">1</Data>
<Data Key="parent_id">0</Data>
</Insert>
<TableCreate Name="faq_category_group">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="INTEGER"></Column>
<Column Name="category_id" Required="true" Size="200" Type="INTEGER"></Column>
<Column Name="group_id" Required="true" Type="INTEGER"></Column>
<Column Name="created" Required="false" Type="DATE"></Column>
<Column Name="created_by" Required="false" Type="INTEGER"></Column>
<Column Name="changed" Required="false" Type="DATE"></Column>
<Column Name="changed_by" Required="false" Type="INTEGER"></Column>
<Index Name="faq_category_group_category_id">
<IndexColumn Name="category_id">
</IndexColumn>
</Index>
</TableCreate>
<TableCreate Name="faq_item">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="INTEGER"></Column>
<Column Name="f_number" Required="true" Size="200" Type="VARCHAR"></Column>
<Column Name="f_subject" Required="false" Size="200" Type="VARCHAR"></Column>
<Column Name="f_name" Required="true" Size="200" Type="VARCHAR"></Column>
<Column Name="f_language_id" Required="true" Type="SMALLINT"></Column>
<Column Name="state_id" Required="true" Type="SMALLINT"></Column>
<Column Name="category_id" Required="true" Type="SMALLINT"></Column>
<Column Default="1" Name="approved" Required="true" Type="SMALLINT"></Column>
<Column Default="1" Name="valid_id" Required="true" Type="SMALLINT"></Column>
<Column Default="text/html" Name="content_type" Required="true" Size="250" Type="VARCHAR"></Column>
<Column Name="f_keywords" Required="false" Size="400" Type="VARCHAR"></Column>
<Column Name="f_field1" Required="false" Size="65536" Type="VARCHAR"></Column>
<Column Name="f_field2" Required="false" Size="65536" Type="VARCHAR"></Column>
<Column Name="f_field3" Required="false" Size="65536" Type="VARCHAR"></Column>
<Column Name="f_field4" Required="false" Size="65536" Type="VARCHAR"></Column>
<Column Name="f_field5" Required="false" Size="65536" Type="VARCHAR"></Column>
<Column Name="f_field6" Required="false" Size="65536" Type="VARCHAR"></Column>
<Column Name="created" Required="true" Type="DATE"></Column>
<Column Name="created_by" Required="true" Type="INTEGER"></Column>
<Column Name="changed" Required="true" Type="DATE"></Column>
<Column Name="changed_by" Required="true" Type="INTEGER"></Column>
<Index Name="faq_item_state_id">
<IndexColumn Name="state_id">
</IndexColumn>
</Index>
<Index Name="faq_item_category_id">
<IndexColumn Name="category_id">
</IndexColumn>
</Index>
<Index Name="faq_item_valid_id">
<IndexColumn Name="valid_id">
</IndexColumn>
</Index>
<ForeignKey ForeignTable="valid">
<Reference Foreign="id" Local="valid_id">
</Reference>
</ForeignKey>
</TableCreate>
<TableCreate Name="faq_history">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="INTEGER"></Column>
<Column Name="name" Required="true" Size="200" Type="VARCHAR"></Column>
<Column Name="item_id" Required="true" Type="INTEGER"></Column>
<Column Name="created" Required="true" Type="DATE"></Column>
<Column Name="created_by" Required="true" Type="INTEGER"></Column>
<Column Name="changed" Required="true" Type="DATE"></Column>
<Column Name="changed_by" Required="true" Type="INTEGER"></Column>
<Index Name="faq_history_item_id">
<IndexColumn Name="item_id">
</IndexColumn>
</Index>
</TableCreate>
<TableCreate Name="faq_attachment">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="BIGINT"></Column>
<Column Name="faq_id" Required="true" Type="BIGINT"></Column>
<Column Name="filename" Required="false" Size="250" Type="VARCHAR"></Column>
<Column Name="content_size" Required="false" Size="30" Type="VARCHAR"></Column>
<Column Name="content_type" Required="false" Size="250" Type="VARCHAR"></Column>
<Column Name="content" Required="true" Type="LONGBLOB"></Column>
<Column Default="0" Name="inlineattachment" Required="true" Type="SMALLINT"></Column>
<Column Name="created" Required="true" Type="DATE"></Column>
<Column Name="created_by" Required="true" Type="INTEGER"></Column>
<Column Name="changed" Required="true" Type="DATE"></Column>
<Column Name="changed_by" Required="true" Type="INTEGER"></Column>
<Index Name="faq_attachment_faq_id">
<IndexColumn Name="faq_id">
</IndexColumn>
</Index>
</TableCreate>
<TableCreate Name="faq_voting">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="BIGINT"></Column>
<Column Name="created_by" Required="true" Size="200" Type="VARCHAR"></Column>
<Column Name="item_id" Required="true" Type="INTEGER"></Column>
<Column Name="interface" Required="false" Size="80" Type="VARCHAR"></Column>
<Column Name="ip" Required="false" Size="50" Type="VARCHAR"></Column>
<Column Name="rate" Required="true" Type="INTEGER"></Column>
<Column Name="created" Required="false" Type="DATE"></Column>
<Index Name="faq_voting_item_id">
<IndexColumn Name="item_id">
</IndexColumn>
</Index>
</TableCreate>
<TableCreate Name="faq_log">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="BIGINT"></Column>
<Column Name="item_id" Required="true" Type="INTEGER"></Column>
<Column Name="interface" Required="true" Size="80" Type="VARCHAR"></Column>
<Column Name="ip" Required="false" Size="200" Type="VARCHAR"></Column>
<Column Name="user_agent" Required="false" Size="200" Type="VARCHAR"></Column>
<Column Name="created" Required="true" Type="DATE"></Column>
<Index Name="faq_log_item_id">
<IndexColumn Name="item_id">
</IndexColumn>
</Index>
</TableCreate>
</DatabaseInstall>
<DatabaseUpgrade Type="post">
<TableCreate Name="faq_service" Version="10.0.3">
<Column AutoIncrement="true" Name="id" PrimaryKey="true" Required="true" Type="INTEGER"></Column>
<Column Name="name" Required="true" Size="200" Type="VARCHAR"></Column>
<Column Name="service_id" Required="true" Type="INTEGER"></Column>
<Column Name="item_id" Required="true" Type="INTEGER"></Column>
<Index Name="faq_service_id">
<IndexColumn Name="service_id">
</IndexColumn>
</Index>
</TableCreate>
</DatabaseUpgrade>
<DatabaseUpgrade Type="post">
<TableAlter Name="faq_item" Version="11.1.0">
<ColumnChange NameOld="f_field1" NameNew="f_field1" Required="false" Size="65536" Type="VARCHAR"></ColumnChange>
<ColumnChange NameOld="f_field2" NameNew="f_field2" Required="false" Size="65536" Type="VARCHAR"></ColumnChange>
<ColumnChange NameOld="f_field3" NameNew="f_field3" Required="false" Size="65536" Type="VARCHAR"></ColumnChange>
<ColumnChange NameOld="f_field4" NameNew="f_field4" Required="false" Size="65536" Type="VARCHAR"></ColumnChange>
<ColumnChange NameOld="f_field5" NameNew="f_field5" Required="false" Size="65536" Type="VARCHAR"></ColumnChange>
<ColumnChange NameOld="f_field6" NameNew="f_field6" Required="false" Size="65536" Type="VARCHAR"></ColumnChange>
</TableAlter>
</DatabaseUpgrade>
<DatabaseUninstall Type="pre">
<TableDrop Name="faq_history">
</TableDrop>
<TableDrop Name="faq_attachment">
</TableDrop>
<TableDrop Name="faq_item">
</TableDrop>
<TableDrop Name="faq_category">
</TableDrop>
<TableDrop Name="faq_category_group">
</TableDrop>
<TableDrop Name="faq_state">
</TableDrop>
<!-- FAQ service -->
<TableDrop Name="faq_service">
</TableDrop>
<!-- eo FAQ service -->
<TableDrop Name="faq_state_type">
</TableDrop>
<TableDrop Name="faq_language">
</TableDrop>
<TableDrop Name="faq_voting">
</TableDrop>
<TableDrop Name="faq_log">
</TableDrop>
</DatabaseUninstall>
<CodeInstall Type="post"><![CDATA[
# create the package name
my $CodeModule = 'var::packagesetup::' . $Param{Structure}->{Name}->{Content};
$Kernel::OM->Get($CodeModule)->CodeInstall();
]]></CodeInstall>
<CodeUpgrade Type="post"><![CDATA[
# create the package name
my $CodeModule = 'var::packagesetup::' . $Param{Structure}->{Name}->{Content};
$Kernel::OM->Get($CodeModule)->CodeUpgrade();
]]></CodeUpgrade>
<CodeUpgrade Type="post" Version="1.5.3"><![CDATA[
# create the package name
my $CodeModule = 'var::packagesetup::' . $Param{Structure}->{Name}->{Content};
$Kernel::OM->Get($CodeModule)->CodeUpgradeSpecial();
]]></CodeUpgrade>
<CodeUpgrade Type="post" Version="4.0.1"><![CDATA[
# create the package name
my $CodeModule = 'var::packagesetup::' . $Param{Structure}->{Name}->{Content};
$Kernel::OM->Get($CodeModule)->CodeUpgradeFromLowerThan_4_0_1();
]]></CodeUpgrade>
<CodeUpgrade Type="post" Version="4.0.91"><![CDATA[
# create the package name
my $CodeModule = 'var::packagesetup::' . $Param{Structure}->{Name}->{Content};
$Kernel::OM->Get($CodeModule)->CodeUpgradeFromLowerThan_4_0_91();
]]></CodeUpgrade>
<CodeUpgrade Type="post" Version="5.0.92"><![CDATA[
# create the package name
my $CodeModule = 'var::packagesetup::' . $Param{Structure}->{Name}->{Content};
$Kernel::OM->Get($CodeModule)->CodeUpgradeFromLowerThan_5_0_92();
]]></CodeUpgrade>
<CodeUpgrade Type="post" Version="11.1.0"><![CDATA[
# create the package name
my $CodeModule = 'var::packagesetup::' . $Param{Structure}->{Name}->{Content};
$Kernel::OM->Get($CodeModule)->CodeUpgradeFromLowerThan_11_1_0();
]]></CodeUpgrade>
<CodeUninstall Type="pre"><![CDATA[
# create the package name
my $CodeModule = 'var::packagesetup::' . $Param{Structure}->{Name}->{Content};
$Kernel::OM->Get($CodeModule)->CodeUninstall();
]]></CodeUninstall>
<CodeReinstall Type="post"><![CDATA[
# create the package name
my $CodeModule = 'var::packagesetup::' . $Param{Structure}->{Name}->{Content};
$Kernel::OM->Get($CodeModule)->CodeReinstall();
]]></CodeReinstall>
<IntroInstall Lang="en" Title="Install Information" Type="pre">
<br/>
<strong>WELCOME</strong>
<br/>
<br/>
You are about to install the OTOBO package FAQ.<br/>
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroInstall>
<IntroInstall Lang="de" Title="Installation Information" Type="pre">
<br/>
<strong>WILLKOMMEN</strong>
<br/>
<br/>
Sie sind im Begriff das OTOBO-Paket FAQ zu installieren.<br/>
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroInstall>
<IntroInstall Lang="es" Title="Install Information" Type="pre">
<br/>
<strong>BIENVENIDO</strong>
<br/>
<br/>
Usted est&aacute; a punto de instalar el paquete FAQ de OTOBO.<br/>
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroInstall>
<IntroInstall Lang="hu" Title="Telepítési információk" Type="pre">
<br/>
<strong>ÜDVÖZÖLJÜK</strong>
<br/>
<br/>
Ön az FAQ OTOBO csomag telepítésére készül.<br/>
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroInstall>
<IntroInstall Lang="en" Title="Installation Information" Type="post">
<br/>
<strong>NOTICE</strong>
<br/>
<br/>
The menu items that were added by this package will be visible after you log-in to the system again.
<br/>
<br/>
To create new FAQ article you need to create categories and define the permission who can access categories.
<br/>
<br/>
If you are using the FAQ approval feature, you need to create a group and define a queue.
You will find further information in the sysconfig in FAQ -> Core::Approval.
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroInstall>
<IntroInstall Lang="de" Title="Installation Information" Type="post">
<br/>
<strong>HINWEIS</strong>
<br/>
<br/>
Die von diesem Paket hinzugefügten Menü-Punkte sind erst nach einem erneuten Anmeldevorgang im System sichtbar.
<br/>
<br/>
Um FAQ Artikel erstellen zu können müssen zuerst Kategorien erstellt und die Berechtigungs-Gruppen dieser Kategorien definiert werden.
<br/>
<br/>
Wenn Sie das FAQ-Freigabe-Feature verwenden möchten, müssen Sie eine Gruppe dafür anlegen und eine Queue definieren.
Weitere Informationen finden Sie in der Sysconfig unter FAQ -> Core::Approval.
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroInstall>
<IntroInstall Lang="es" Title="Installation Information" Type="post">
<br/>
<strong>AVISO</strong>
<br/>
<br/>
Los elementos del menu que fueron agregados por este paquete ser&aacute;n visibles despu&eacute;s de que cierre y abra su sesi&oacute;n de nuevo.
<br/>
<br/>
Para crear un nuevo art&iacute;culo FAQ usted necesita crear una categor&iacute;a y definir los permisos de quienes pueden acceder esta categor&iacute;a.
<br/>
<br/>
Si usted est&aacute; utilizando la funcionalidad de "FAQ approval", necesita crear un grupo y definir una cola.
Encontrar&aacute; m&aacute;s informaci&oacute;n en sysconfig, en FAQ -> Core::Approval.
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroInstall>
<IntroInstall Lang="hu" Title="Telepítési információk" Type="post">
<br/>
<strong>FIGYELMEZTETÉS</strong>
<br/>
<br/>
Azok a menüpontok, amelyeket ez a csomag adott hozzá, azután lesznek láthatóak, miután ismét bejelentkezik a rendszerbe.
<br/>
<br/>
Egy új GyIK bejegyzés létrehozásához kategóriákat kell létrehoznia, és meg kell határoznia a jogosultságokat, hogy ki férhet hozzá a kategóriákhoz.
<br/>
<br/>
Ha használja a GyIK jóváhagyás szolgáltatást, akkor létre kell hoznia egy csoportot, és meg kell határoznia egy várólistát.
További információkat fog találni a rendszerbeállításokban a FAQ -> Core::Approval alcsoportban.
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroInstall>
<IntroUninstall Lang="en" Title="Uninstallation Information" Type="pre">
<br/>
<strong>ATTENTION</strong>
<br/>
<br/>
If you uninstall this package, all database tables that were created during installation will be deleted.
All data from these tables will be irrevocably lost!
<br/>
<br/>
All Dynamic Fields created for this package and its data will be deleted permanently.
<br/>
<br/>
The groups 'faq' and 'faq_admin' that were created during package installation will be deactivated.
You can activate these groups again in the admin area.
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroUninstall>
<IntroUninstall Lang="de" Title="Uninstallation Information" Type="pre">
<br/>
<strong>ACHTUNG</strong>
<br/>
<br/>
Bei der Deinstallation werden die von diesem Paket angelegten Datenbank-Tabellen gelöscht.
Alle darin enthaltenen Daten gehen unwiderruflich verloren!
<br/>
<br/>
Alle dynamischen Felder für dieses Paket erstellt und seine Daten dauerhaft gelöscht werden.
<br/>
<br/>
Die von diesem Paket angelegten Gruppen 'faq' und 'faq_admin' werden deaktiviert.
Sie können jederzeit im Admin-Bereich wieder aktiviert werden.
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroUninstall>
<IntroUninstall Lang="es" Title="Uninstallation Information" Type="pre">
<br/>
<strong>ATENCI&Oacute;N</strong>
<br/>
<br/>
Si usted desinstala este paquete, todas las tablas de la base de datos creadas durante la instalaci&oacute;n ser&aacute;n borradas.
&iexcl;Todos los datos de esas tablas se perder&aacute;n irrevocablemente!.
<br/>
<br/>
Todos los Campos Dinámicos creados para este paquete y sus datos serán borrados permanentemente.
<br/>
<br/>
Los grupos 'faq' y 'faq_admin' que fueron creados durante la instalaci&oacute;n del paquete ser&aacute;n desactivados.
Usted puede activar estos grupos nuevamente en el &aacute;rea de admin.
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroUninstall>
<IntroUninstall Lang="hu" Title="Eltávolítási információk" Type="pre">
<br/>
<strong>FIGYELEM</strong>
<br/>
<br/>
Ha eltávolítja ezt a csomagot, akkor a telepítés során létrehozott összes adatbázistábla törlésre kerül.
Az ezekben a táblákban lévő összes adat visszavonhatatlanul el fog veszni!
<br/>
<br/>
A csomaghoz létrehozott összes dinamikus mező és azok adatai véglegesen törölve lesznek.
<br/>
<br/>
A csomagtelepítés során létrehozott „faq” és „faq_admin” csoport ki lesz kapcsolva.
Ezeket a csoportokat az adminisztrációs területen tudja ismét bekapcsolni.
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroUninstall>
<IntroUpgrade Lang="en" Title="Upgrade Information" Type="pre">
<br/>
<strong>WELCOME</strong>
<br/>
<br/>
You are about to upgrade the OTOBO package FAQ.<br/>
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroUpgrade>
<IntroUpgrade Lang="de" Title="Upgrade Information" Type="pre">
<br/>
<strong>WILLKOMMEN</strong>
<br/>
<br/>
Sie sind im Begriff das OTOBO-Paket FAQ zu aktualisieren.<br/>
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroUpgrade>
<IntroUpgrade Lang="es" Title="Upgrade Information" Type="pre">
<br/>
<strong>BIENVENIDO</strong>
<br/>
<br/>
Usted est&aacute; apunto de actualizar el paquete FAQ de OTOBO.<br/>
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroUpgrade>
<IntroUpgrade Lang="hu" Title="Frissítési információk" Type="pre">
<br/>
<strong>ÜDVÖZÖLJÜK</strong>
<br/>
<br/>
Ön az FAQ OTOBO csomag frissítésére készül.<br/>
<br/>
<br/>
((enjoy))<br/>
<br/>
</IntroUpgrade>
</otobo_package>