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PeteBishwhipPeteBishwhip
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Support Ticket Listings
1 parent 3526a8c commit 3faf133

5 files changed

Lines changed: 75 additions & 88 deletions

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‎database/factories/SupportTicketFactory.php‎

Lines changed: 4 additions & 4 deletions
Original file line numberDiff line numberDiff line change
@@ -14,10 +14,10 @@ class SupportTicketFactory extends Factory
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public function definition(): array
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{
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return [
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'mask' => $this->faker->word(),
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'subject' => $this->faker->word(),
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'message' => $this->faker->word(),
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'status' => $this->faker->word(),
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'mask' => 'NATIVE-' . $this->faker->numberBetween(1000, 9999),
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'subject' => $this->faker->sentence(),
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'message' => $this->faker->paragraph(),
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'status' => 'open',
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'created_at' => Carbon::now(),
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'updated_at' => Carbon::now(),
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‎database/seeders/DatabaseSeeder.php‎

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Original file line numberDiff line numberDiff line change
@@ -18,5 +18,9 @@ public function run(): void
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'email' => 'test@example.com',
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'password' => Hash::make('password'),
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]);
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$this->call([
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SupportTicketSeeder::class,
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]);
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}
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}

‎database/seeders/SupportTicketSeeder.php‎

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Original file line numberDiff line numberDiff line change
@@ -0,0 +1,23 @@
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<?php
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namespace Database\Seeders;
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use App\Models\SupportTicket;
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use Illuminate\Database\Console\Seeds\WithoutModelEvents;
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use Illuminate\Database\Seeder;
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class SupportTicketSeeder extends Seeder
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{
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/**
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* Run the database seeds.
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*/
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public function run(): void
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{
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SupportTicket::factory()
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->count(10)
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->create([
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'user_id' => 1,
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'status' => 'open',
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]);
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}
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}

‎resources/views/support/tickets/index.blade.php‎

Lines changed: 24 additions & 70 deletions
Original file line numberDiff line numberDiff line change
@@ -37,78 +37,32 @@
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</tr>
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</thead>
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<tbody class="divide-y divide-gray-200 dark:divide-gray-700 bg-white dark:bg-gray-900">
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<tr>
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<td class="whitespace-nowrap px-6 py-4 text-sm font-medium text-gray-900 dark:text-white">
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#TKT-1001
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm text-gray-700 dark:text-gray-300">
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Installation issue on Windows 11
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm">
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@forelse(auth()->user()->supportTickets as $ticket)
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<tr>
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<td class="whitespace-nowrap px-6 py-4 text-sm font-medium text-gray-900 dark:text-white">
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<a href="#" class="text-violet-600">#{{ $ticket->mask }}</a>
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm text-gray-700 dark:text-gray-300">
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{{ $ticket->subject }}
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm">
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<span class="inline-flex rounded-full bg-green-100 px-2.5 py-0.5 text-xs font-medium text-green-800 dark:bg-green-900/30 dark:text-green-300">
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Open
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</span>
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-right text-sm font-medium">
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<a href="#" class="rounded-md bg-violet-600 px-3 py-1.5 text-xs font-medium text-white shadow-sm hover:bg-violet-700 dark:bg-violet-700 dark:hover:bg-violet-600 transition duration-200">
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View
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</a>
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</td>
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</tr>
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<tr>
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<td class="whitespace-nowrap px-6 py-4 text-sm font-medium text-gray-900 dark:text-white">
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#TKT-1002
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm text-gray-700 dark:text-gray-300">
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API integration with third-party service
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm">
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<span class="inline-flex rounded-full bg-yellow-100 px-2.5 py-0.5 text-xs font-medium text-yellow-800 dark:bg-yellow-900/30 dark:text-yellow-300">
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In Progress
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{{ $ticket->status }}
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</span>
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-right text-sm font-medium">
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<a href="#" class="rounded-md bg-violet-600 px-3 py-1.5 text-xs font-medium text-white shadow-sm hover:bg-violet-700 dark:bg-violet-700 dark:hover:bg-violet-600 transition duration-200">
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View
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</a>
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</td>
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</tr>
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<tr>
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<td class="whitespace-nowrap px-6 py-4 text-sm font-medium text-gray-900 dark:text-white">
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#TKT-1003
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm text-gray-700 dark:text-gray-300">
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Feature request: dark mode toggle
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm">
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<span class="inline-flex rounded-full bg-blue-100 px-2.5 py-0.5 text-xs font-medium text-blue-800 dark:bg-blue-900/30 dark:text-blue-300">
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Responded
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</span>
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-right text-sm font-medium">
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<a href="#" class="rounded-md bg-violet-600 px-3 py-1.5 text-xs font-medium text-white shadow-sm hover:bg-violet-700 dark:bg-violet-700 dark:hover:bg-violet-600 transition duration-200">
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View
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</a>
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</td>
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</tr>
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<tr>
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<td class="whitespace-nowrap px-6 py-4 text-sm font-medium text-gray-900 dark:text-white">
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#TKT-1004
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm text-gray-700 dark:text-gray-300">
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Database migration error
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-sm">
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<span class="inline-flex rounded-full bg-gray-100 px-2.5 py-0.5 text-xs font-medium text-gray-800 dark:bg-gray-700 dark:text-gray-300">
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Closed
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</span>
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</td>
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<td class="whitespace-nowrap px-6 py-4 text-right text-sm font-medium">
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<a href="#" class="rounded-md bg-violet-600 px-3 py-1.5 text-xs font-medium text-white shadow-sm hover:bg-violet-700 dark:bg-violet-700 dark:hover:bg-violet-600 transition duration-200">
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View
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</a>
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</td>
111-
</tr>
52+
</td>
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<td class="whitespace-nowrap px-6 py-4 text-right text-sm font-medium">
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<a href="#" class="rounded-md bg-violet-600 px-3 py-1.5 text-xs font-medium text-white shadow-sm hover:bg-violet-700 dark:bg-violet-700 dark:hover:bg-violet-600 transition duration-200">
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View
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</a>
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</td>
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</tr>
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@empty
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<tr>
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<td colspan="4" class="whitespace-nowrap px-6 py-4 text-sm font-medium text-gray-900 dark:text-white">
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No tickets found.
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</td>
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</tr>
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@endforelse
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</tbody>
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</table>
11468
</div>

‎routes/web.php‎

Lines changed: 20 additions & 14 deletions
Original file line numberDiff line numberDiff line change
@@ -2,7 +2,6 @@
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33
use App\Http\Controllers\Account\AuthController;
44
use App\Http\Controllers\ShowDocumentationController;
5-
use Illuminate\Support\Facades\Auth;
65
use Illuminate\Support\Facades\Route;
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use Illuminate\Support\Str;
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@@ -58,19 +57,26 @@
5857
Route::get('/order/{checkoutSessionId}', App\Livewire\OrderSuccess::class)->name('order.success');
5958

6059
// Support
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Route::prefix('/support')->group(function () {
62-
Route::get('/', function () {
63-
return view('support.index');
64-
})->name('support.index');
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66-
Route::prefix('/tickets')
67-
->middleware(['auth:web'])
68-
->group(function () {
69-
Route::get('/', function () {
70-
return view('support.tickets.index');
71-
})->name('support.tickets');
72-
});
73-
});
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Route::prefix('/support')
61+
->middleware('auth:web')
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->group(function () {
63+
Route::get('/', function () {
64+
return view('support.index');
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})
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->withoutMiddleware(['auth:web'])
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->name('support.index');
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69+
Route::prefix('/tickets')
70+
->group(function () {
71+
Route::get('/', function () {
72+
return view('support.tickets.index');
73+
})->name('support.tickets');
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75+
Route::get('/{ticketMask}', function ($ticketMask) {
76+
return view('support.tickets.show', ['ticket' => $ticketMask]);
77+
})->name('support.tickets.show');
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});
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});
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7581
// Account
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Route::prefix('/account')

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