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You can monitor the status of the app protection policies that you applied to users from the Intune app protection pane in Intune. Additionally, you can find information about the users affected by app protection policies, policy compliance status, and any issues that your users might be experiencing.
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App protection data is retained for a minimum of 90 days. Any app instances that checked in to the Intune service within the past 90 days is included in the app protection status report.
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> [!NOTE]
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> When you delete an app protection policy, scoped admins no longer see app instances associated with that policy. Global admins continue to see the policy name listed as "not available."
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## Before you begin
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> [!NOTE]
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> For iOS 16 and later devices, the **Device Name** value in all app protection reports is a generic device name. For more information, see [Apple Developer documentation](https://developer.apple.com/documentation/uikit/uidevice/1620015-name).
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- When you delete an app protection policy, scoped admins no longer see app instances associated with that policy. Global Administrators continue to see the policy name listed as "not available."
- For iOS 16 and later devices, the **Device Name** value in all app protection reports is a generic device name. For more information, see [Apple Developer documentation](https://developer.apple.com/documentation/uikit/uidevice/1620015-name).
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@@ -38,11 +38,6 @@ Turn on EMM for your Slack Enterprise Grid plan by following [Slack's instructio
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Sign in to the [Microsoft Intune admin center](https://go.microsoft.com/fwlink/?linkid=2109431) as the built-in **[Intune Administrator](/entra/identity/role-based-access-control/permissions-reference#intune-administrator)** Microsoft Entra role.
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If you created an Intune Trial subscription, the account that created the subscription is a Microsoft Entra [Global Administrator](/entra/identity/role-based-access-control/permissions-reference#global-administrator).
Add the iOS/iPadOS app Slack for EMM to your Intune tenant and create an app configuration policy to enable your organizations' iOS/iPadOS users to access Slack with Intune as an EMM provider.
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As an administrator, you can add users individually or in bulk to Intune.
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You must be a Microsoft Entra [License Administrator](/entra/identity/role-based-access-control/permissions-reference#license-administrator) or [User Administrator](/entra/identity/role-based-access-control/permissions-reference#user-administrator) to add users to Intune. If you created an Intune Trial subscription, the account that created the subscription is a Microsoft Entra [Global Administrator](/entra/identity/role-based-access-control/permissions-reference#global-administrator).
You must be a Microsoft Entra [License Administrator](/entra/identity/role-based-access-control/permissions-reference#license-administrator) or [User Administrator](/entra/identity/role-based-access-control/permissions-reference#user-administrator) to add users to Intune.
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---
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title: Microsoft Intune Service Description
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description: Microsoft Intune is a cloud-based service that helps you manage Windows, iOS/iPadOS, macOS, and Android devices.
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author: dougeby
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ms.author: dougeby
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ms.date: 12/12/2023
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author: MandiOhlinger
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ms.author: mandia
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ms.date: 01/27/2026
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ms.topic: article
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ms.reviewer: cacamp
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ms.collection:
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Intune integrates closely with Microsoft Entra ID for identity and access control, and Azure Information Protection for data protection. You can also integrate it with Configuration Manager to extend your management capabilities.
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To learn more about how you can manage devices, apps, and protect corporate data with Intune, see the [Intune documentation](../index.yml).
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To learn more about how you can manage devices, apps, and protect corporate data with Intune, see [Microsoft Intune securely manages identities, apps, and devices](what-is-intune.md).
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## 30-day free trial
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You can start to use Intune with a 30-day free trial that includes 100 user licenses. To start your free trial, [go to the Intune Sign up page](https://admin.microsoft.com/Signup/Signup.aspx?OfferId=40BE278A-DFD1-470a-9EF7-9F2596EA7FF9&dl=INTUNE_A&ali=1#0%20). If your organization has an Enterprise Agreement or equivalent volume licensing agreement, contact your Microsoft representative to set up your free trial.
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> [!NOTE]
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> If your organization has a Microsoft Online Services work or school account, and you might continue with this Intune subscription in production after the trial period ends, then choose the **Sign in** option on that page and authenticate by using the Global Administrator account for your organization. This action ensures that your Intune trial links to your existing work or school account.
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Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to the initial set up or emergency scenarios when you can't use an existing role.
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<!--- For a list of settings that you can set up on mobile devices, see:
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If your organization has a Microsoft Online Services work or school account, and you might continue with this Intune subscription in production after the trial period ends, then choose the **Sign in** option on that page and authenticate by using the Microsoft Entra Global Administrator account for your organization. This action ensures that your Intune trial links to your existing work or school account.
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- [Enrolled device management capabilities of Microsoft Intune](introduction-intune.md)
Microsoft offers the Intune Onboarding benefit for eligible services in eligible plans. The Onboarding benefit lets you work remotely with Microsoft specialists to get your Intune environment ready for use. For more about the Onboarding benefit, see [Microsoft Intune Onboarding Benefit Description](/fasttrack/introduction).
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Microsoft offers the Intune Onboarding benefit for eligible services in eligible plans. The Onboarding benefit lets you work remotely with Microsoft specialists to get your Intune environment ready for use. For more about the Onboarding benefit, see [Microsoft Intune Onboarding Benefit Description](/microsoft-365/fasttrack/introduction).
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## Learn how Intune service updates affect you
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Because the mobile device management ecosystem changes frequently with operating system updates and mobile app releases, Microsoft updates Intune regularly. There are three ways you can learn about changes in the Intune service:
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*[What's new in Microsoft Intune](whats-new.md). This topic is updated with the monthly service update and weekly when, for example, apps such as the Company Portal app are released.
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* Important service updates are also announced in the [Microsoft 365 admin center](https://admin.microsoft.com/) Message Center. If you install the companion [Microsoft 365 Admin mobile app](https://support.office.com/article/Office-365-Admin-Mobile-App-e16f6421-2a1a-4142-bf9d-9846600a060a), you can receive notifications on your mobile device. Learn more about how to work with the [Microsoft 365 Message Center](/microsoft-365/admin/manage/message-center).
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* Important service updates are also announced in the [Microsoft 365 admin center](https://admin.microsoft.com/) Message Center. If you install the companion [Microsoft 365 Admin mobile app](/microsoft-365/admin/admin-overview/admin-mobile-app), you can receive notifications on your mobile device. Learn more about how to work with the [Microsoft 365 Message Center](/microsoft-365/admin/manage/message-center).
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A few helpful hints:
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> You can monitor Intune service health in the [Microsoft 365 admin center](https://admin.microsoft.com). Choose **Service Health** in the left pane. You can also use the [Microsoft 365 Admin mobile app](https://support.office.com/article/Office-365-Admin-Mobile-App-e16f6421-2a1a-4142-bf9d-9846600a060a) to view service health.
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> You can monitor Intune service health in the [Microsoft 365 admin center](https://admin.microsoft.com). Choose **Service Health** in the left pane. You can also use the [Microsoft 365 Admin mobile app](/microsoft-365/admin/admin-overview/admin-mobile-app) to view service health.
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## Types of notices Microsoft provides about the Intune service
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- In the event of Intune service retirement, you would be notified 12 months in advance.
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Finally, in the rare event there's any post-incident action needed to get your service back to normal or a large change that we deem potentially disruptive based on customer feedback, we will email the service administrators based on how your [Microsoft 365 communication preferences](https://support.office.com/article/Change-your-contact-preferences-for-communications-from-Microsoft-6f70de1b-a64d-4498-bfbd-be8c83a9c0fc) are set and whether you include a valid (and preferably work) email address.
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Finally, in the rare event there's any post-incident action needed to get your service back to normal or a large change that we deem potentially disruptive based on customer feedback, we will email the service administrators based on how your [Microsoft 365 communication preferences](/microsoft-365/admin/manage/change-address-contact-and-more) are set and whether you include a valid (and preferably work) email address.
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The Global Administrator built-in role is a [privileged Microsoft Entra role](/entra/identity/role-based-access-control/privileged-roles-permissions), and has more permissions than needed for Intune. To reduce risk, don't use the Global Administrator role to manage Intune.
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Assign the least-privileged role that can complete the task. For more information on the built-in roles and what they can do, see [Role-based access control (RBAC) with Intune](../fundamentals/role-based-access-control.md) and [Built-in role permissions for Intune](../fundamentals/role-based-access-control-reference.md).
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Assign the least-privileged role that can complete the task. For more information on the built-in Intune roles and what they can do, see [Role-based access control (RBAC) with Intune](../fundamentals/role-based-access-control.md) and [Built-in role permissions for Intune](../fundamentals/role-based-access-control-reference.md).
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