Sourcegraph periodically surveys users for feedback. The results are visible to site admins and Sourcegraph. The survey questions are:
- How likely is it that you would recommend Sourcegraph to a friend?
- What do you use Sourcegraph for?
- How can we make Sourcegraph better?
- What is the most important reason for the score you gave Sourcegraph?
After a user has been active on Sourcegraph for 3 days, they are shown the survey in the bottom right corner of the page. A user can temporarily or permanently dismiss the survey. Every 30 days, the user will be shown the survey again (unless they have permanently dismissed it).
A user can also visit https://sourcegraph.example.com/survey to submit survey feedback at any time.
Responses to this survey are visible to all site admins on the Sourcegraph instance. View all responses on the Site admin > User surveys page. (The URL is https://sourcegraph.example.com/site-admin/surveys.)
On this page, admins can view individual satisfaction scores (from 0–10) and individual qualitative feedback, along with aggregate historical scores.
Survey responses are also sent to Sourcegraph.com.